Quote Originally Posted by kaneboats View Post
I love the Sea Dek product but they seem to have gotten too big for their britches and forgotten who helped them get there. Perhaps soon there will be another manufacturer of similar products who will be a little more customer friendly to the little guys-- at least that is what I hear in the wind. I say go to the credit card co. and explain your dissatisfaction.
Why I always use my american express, maybe your card has something similar..

What is Return Protection?
Return Protection1 offers you product satisfaction on designated items purchased entirely with an eligible American Express Card. If you try to return a designated item within 90 days from the date of purchase and the merchant won't take it back, American Express may refund the full purchase price, up to $300 per item, excluding shipping and handling, and up to a maximum of $1,000 annually per Cardmember Account.