I guess I'm getting cheap in my old age, but the last couple of years, when I have had a product break, I send an email to the company and have had pretty good success.

  • AO Coolers relined my Moomba cooler, I think for the cost of shipping.
  • High sierra sent me a replacement handle for my roller bag.
  • Sorrel sent me a brand new pair of boots.
  • Honneywell was my one bust, they wouldn't work with me on my broken thermostat.