I was a loyal and faithful directv subscriber from august 1994(30th person in montana to get it) until 2009 and finally got fed up with higher prices and poor service. initially they were a great company but all I hear anymore are inflated prices and bad service.

I have been with dish now for almost 3 years and no real issues with them. service is quite a bit cheaper than direc, but I can't say customer service is much better.