bigtime bummer Mike... Sorry to hear it... Good luck getting it fixed. I'd also make sure you let them know you're expecting them to pay for the rental. they ought to do it, but just make sure they're aware of it. I'm sure they want to be suprised on a large expense like that just as much as you would.
showed up to a chevy dealer to pick up a new cavalier in 2000, and before I went in i noticed it had a dent in the hood! they wanted to fill it and paint it and stuff. I told them they could keep the car! They swapped the hood with another car on their lot and I got lucky that it matched perfect and got a new car w/ all factory paint. Lol.
My wife was happy when I was the one that put the first dent in our brand new 15 passenger van...happy it wasn't her that did it that is.... Lol. Backing up a trailer and turned it, front end hit some trees that had just been trimmed/cut low
'00 Moomba Kamberra
'06 Yamaha FZ1 & 6 dirtbikes for me & my kids
'99 BMW 528it
'06 Chevy Express 3500 (15 passenger)