Quote Originally Posted by viking View Post
DOCDRS,
I do most of my own service. However, there are times when I NEED to work with a SC dealer for parts that can only be ordered through one of their dealer networks. Unfortunately you are at their mercy. I tried several times to order carpet, get quotes on accessories like a Jump Seat, ect... and never got return phone calls. When I finally got a hold of them they were totally disinterested in helping me. I thought WTF? Called a dealer 2 states away and had the product drop-shipped. Just lately I hounded them for a month to get info. on a trailer and inquire about a new boat. You'd think that would get a fire lit? Not even close.
"Service" means alot more than just maintenance work!!
They act like they don't want or need the business. So..........why put the effort in when there are plenty of other businesses that welcome a buyer. You shouldn't have to buy all your boats and parts out of Atlanta when you live in MT. I'm pretty loyal in my buying habits and takes alot to sour me but it's been done I think I've tried to give them a fair shake and been disappointed far too many times.
I hear you and agree with you, that is the service, response I got from my nearest dealer where I bought my first Moomba from.....I'm just saying don't discount the brand based on one dealer..... my new dealer would book me in for service first thing saturday morning, do all the work while I waited and i was on my way home in the afternoon they couldn't figure out why I would call them every day of the week that I was coming to confirm with them that they had me scheduled in.