




Given the fact that S.C. sells roughly 2500- 2700 boats a year, we on this forum are a very small fraction of the owner's circle. Most, probably 95%, owners I dare say do none of their maintenance at all. This majority only know how to turn the key and and pay the marina. Therefore a dealership is generally dealing with a clientele knowledge base of zero and the owner is at their mercy. There are definitely great dealers out there and not so great dealers.
I have had the opportunity to deal with both. I was quite amazed to know that the owner/salesman didn't even know how to read the wake plate position screen on a 2009 supra. How much confidence does this give a potential buyer when the owner and salesman does not even know features on the product he is selling. However due to the demographics of his customers he doesn't have to know. He has no clue as to what his customers think as far as his service goes or is just really good at acting dumb. Yet because of his customer base he continues to thrive and do well as he basically has a monopoly. He has a great product to sell moomba/supra but when questioning him 12 years ago he said boat storage is where he is really making a killing.
I tried buying another boat from him in 09 but could not bring myself to deal with him. I wasn't even going to look at moomba/supra. I did look at them and ended up buying from a dealer 9 hours away from this one. This dealer has been totally awesome and restored my faith in boat dealers.
I am a rare owner who does his service basically because it is usually quicker. The nearest dealer is an hour away so after loading my boat and driving there and back its about about a 3 hour ordeal. Then I would have to go get it on their time, another 3 hour ordeal. So its 6 hours of my time to get service done, thats if they do ,do it . So if I spend 2 hours on a oil,tranny,alignment,winterize I figure I saved myself 4 hours for something else and its done my way.
So with this in mind
Viking
"Anyhow, the "local" dealer can have a lot of impact on how happy people are with their brand of boat long term. Just sayin"
I'm not sure about this statement. I am happy with S.C. , not my local dealer, and other brands have good and not so good dealers as well. I believe all the inboard boats are very similar, it just depends what you are looking for. If you cannot do your own service then you are best to deal with someone local or at least have an authorized Indmar dealer near you.
09 21v LAUNCH
99 Outback LS. Sold
run your engine after you change your oil
68 th Member. WS420,HSE Revolution, OJ 466, Acme1157,1100 sacs,Kicker HLCD's n IX500.4, Supra Coolies
Doug