I like my dealer. I have had issues with my boat and have always got it resolved quickly. I do all my own service and the dealer knew this going into the sale. I still go there for accessories and parts. When my wife is with me they remember her name. Now I have people I ski with who take their boat there for service and say they are top notch and have never had any problems with them. Not all places are bad it is like watching the news or should I say human nature when it is good news nobody says anything. But when it is bad we talk about it. Just ask me about my old Dodge dealer and you will get an ear full. I'm sure there are more good than bad dealers but then I'm a glass half full type of person.