I started buying from Wakemakers about 12 yrs ago and they were awesome to work with. I could call and speak to someone who always had great knowlege and always got me the right things I was looking for. Prices were great, shipping was fast, communication was easy, etc. The last several times I purchased stuff from them it was harder/impossible to talk to anyone, things always seemed to be backordered/delayed, etc. I really loved working with them in the past, but I tend to look elswhere now when I need something.