Quote Originally Posted by Mxmark4 View Post
I didnt realized theu closed the Knoxville warehouse. I have a list of parts I need to order for my ballast vents I am making but some of the parts were backordered. Makes me hesitant to order from them now.
When I wrote an email to Parker Gribskov ([email protected]) - she responded very quickly to my emails, but it was always out of stock and waiting . . .

Apr 12, 2024, 1:34 PM PDT

Hi Mark,

Unfortunately, we no longer have a warehouse in our Knoxville location so pickup is not available. As to why your order hasn't shipped out yet is because the Johnson Indmar Water Pump Impeller Service Kit on order is out of stock. We were supposed to receive more last week however they still have not shown up to our warehouse. Our next expected receive date is next week so we are hoping that we can get those in during that time. We do apologize for the delay and want to get you on the water as fast as possible!

If you have any further questions, please let me know!
Parker G
Customer Service