Moomba Makai Owners- Adding Weight?

[HFarr]

Nothing yet. I sent an email showing the pictures and sent them the serial number off the bag. That was Saturday. I do have to say the bags seem to produce a bigger wake though. Have only run them once with just me and the wife in the boat though. And have not actually surfed with them yet.

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Quick update. Just got an email from customer service saying they will have an engineer look into it and get back with me.

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[TXSurf4]

Quick update. Just got an email from customer service saying they will have an engineer look into it and get back with me.

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Well that is good they got back to you. Definitely let us know how it turns out.

[HFarr]

Engineer is asking what the length at the bottom of the locker is where the bag sits. I am not at my boat for a few days. Does anyone happen to have that measurement?

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[TXSurf4]

Engineer is asking what the length at the bottom of the locker is where the bag sits. I am not at my boat for a few days. Does anyone happen to have that measurement?

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I won’t be at mine until Friday sorry man. Kind of strange they are asking for that. I would think that from the serial # they would be able to tell you if you had the right bags or not.


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[HFarr]

I won’t be at mine until Friday sorry man. Kind of strange they are asking for that. I would think that from the serial # they would be able to tell you if you had the right bags or not.


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I sort of thought the same thing.

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[dyrmz134]

I sort of thought the same thing.

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[TXSurf4]

I sort of thought the same thing.

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Were you able to get the dimensions? Any word from WM?

[haknslash]

Sorry I’m late to the party on this thread but they gave you the wrong bags. They gave you the same wrong bags I got for my Max when I got the WM kit. The customer service guy I was dealing with told me they are aware of this issue and had an employee that was making them incorrectly. The problem is that was years ago and this problem still persists today as you’re not the only one I’ve seen get the same wrong bag. I don’t know if their in-house drawing revisions get mixed up or part numbers get mixed up on work orders for the production floor but something is wrong from time to time for them on these bags. See around 9:13 in my install video how short those bags were from the bulkhead and how tight it made the connectors from those wrong bags. At the time I thought that’s just how the bags were to be made and that the hoses were made too short but it’s the other way around. They had also shipped me one wrong midship bag lol.



They ultimately shipped me the correct bags though. The bags for the Makai and the Max are apparently the same as this was on my rear bag boxes…



The correct length bags will go pretty much the whole length and the upper “notched” section will be correct length as well…

[HFarr]

Sorry I’m late to the party on this thread but they gave you the wrong bags. They gave you the same wrong bags I got for my Max when I got the WM kit. The customer service guy I was dealing with told me they are aware of this issue and had an employee that was making them incorrectly. The problem is that was years ago and this problem still persists today as you’re not the only one I’ve seen get the same wrong bag. I don’t know if their in-house drawing revisions get mixed up or part numbers get mixed up on work orders for the production floor but something is wrong from time to time for them on these bags. See around 9:13 in my install video how short those bags were from the bulkhead and how tight it made the connectors from those wrong bags. At the time I thought that’s just how the bags were to be made and that the hoses were made too short but it’s the other way around. They had also shipped me one wrong midship bag lol.



They ultimately shipped me the correct bags though. The bags for the Makai and the Max are apparently the same as this was on my rear bag boxes…



The correct length bags will go pretty much the whole length and the upper “notched” section will be correct length as well…

Thank you! I suspected something had to be up. I will be at the lake tomorrow and am measuring the actual length of the locker bottom and the bag and will let WM know all this. Thanks again Hak!

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