boatersplusDOTcom had a special on the website a 25 pack of connectors for 5 dollars. I get the package and it has just 3.. boatersplusDOTcom will not honor the price.. I say its a crappy way to treat customers..

- It costs 6 times more to attract a new customer than it does to keep an old one. Source: “Understanding Customers” by Ruby Newell-Legner

- 95% of complaining customers will do business with you again if you resolve the complaint instantly. Source: Lee Resource Inc

- It takes 12 positive service incidents to make up for 1 negative incident. Source: Lee Resource Inc