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I did take the boat. It was Sunday, no one was around, and I wasn't going to let it sit out there for one more night like that. I wondered how long it would take him to call me. Answer: about ten minutes after they opened. Once it was their money at risk, they figured out how to dial the phone. It was almost funny. I answered the phone, and he said that he had "an update for me." I just let him talk about wheh the stuff would be in, etc. Finally, he just asked me "by the way, did you pick up your boat this weekend?"
This is one reason that he is so angry. He said that my contract states that I would not remove the boat without authorization, and that what I did was illegal and that he would call the sheriff on me. I told him that I would take my chances.
Frankly, I think the place is about to go under. The owner seems nice enough when he is trying to get you to buy something, but the moment there is any controversy... wow. I don't think he knows how to handle conflict without absolutely flying off the handle.
Since this is an authorized dealer, I also write to the Regional Sales Manager to ask if arbitration was available before I start filing complaints with the BBB or in small claims. I don't know if they get involved with stuff like that, but we'll find out.
To be fair, he says that I was stupid to think that they would store my boat for me, and it was my responsibility to check up on such a valuable boat. The guy that originally took the boat from me was "let go" for "failure to follow up with customers" (his words. He also said that he "would like to punch him in the face" for getting him into this situation). Nevertheless he would tell you that he doesn't think the guy ever told me any of that, and that I am "just trying to get something for free." I'm sure that's what he will say in court. My response is that regardless of what may or may not have been said, the Moomba Manual clearly describes how a boat should be stored, and that as an authorized dealer he failed to meet that standard, or to notify me that those standards were not being met on property in his care. This constitutes negligence for which he is liable. I feel good about that position, but honestly I am sorry it has come to that.
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