Spray and Completion Date Moved 2x

[mojoylw]

....and there's the rub.

You are spending a lot of coin so it's not unreasonable to want to simply be kept in the loop....but your dealer doesn't want to give you a date that may slip and break your expectations.



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Would be nice to know a approximate window. im also expecting shipping/custom delays into Canada because that just how the world is right now.

[SONIC]

I own a company that's also being slammed with supply chain issues at the moment.
Our metal prices are 3x what they were a year ago, our hardwood pricing is up 40% and our softwood prices are up 2-400%.
Add to that the fact that shipping from overseas is super delayed by overloaded ports, resin is in short supply/nonexistant.
As a business there's only so much you can feasibly do.

We make butcher block countertops and 14' walnut is impossibly to come by at the moment so 14' orders are on hold. Most customers are annoyed but understand. A few however are real jackasses and want to make threats or yell at someone which isn't going to make walnut magically appear in our shop. When I tell them (politely) to shove it, take a refund and order from someone else who also can't get the lumber they suddenly get all apologetic and can wait "a bit longer as long as you get it fast".

Super frustrating to see people bitching about this stuff when it's really not anyone's fault other than the general situation.
Like Rick said, they want to make it just as much as you want to have it. The other option is to give people their money back which no one wants after already ordering all the parts for the build.

As to an approximate window they likely literally don't know, just like we don't know. They are waiting on the horn manufacturer who is waiting on the injection molding plant who is waiting on the resin plant who is still trying to make more resin after it all froze in texas. It's not possible for them to tell you when that will happen. As frustrating as that it it's just the way it is at the moment.

Just my 2c from a different perspective.