Quote Originally Posted by goose View Post
Bottom line is we have a problem, thanks to your help we have found it, and I have asked the vendor to fast track the solution and I will try to make it as easy as possible to correct.
I don't spend any time on other boat manufacturer's websites/discussion forums but I ask, what other boat company (or car company for that matter) has this kind of relationship with it's owners. This right here is an example of EXCELLENCE in customer satisfaction. With any complicated system like this, there is going to be some untested bugs. It's unfortunate in a product of this cost, but it does happen. It's not unique to Skier's Choice by any stretch of the imagination. Do you think for a second, MC, Malibu, Nautique have product developers engaged w/their customers at this level... and with this rapid of a response. Matt, whatever Rick is paying you is not enough.