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Thread: Shout out to Donavan at Exile
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08-29-2016, 11:57 PM #1
Shout out to Donavan at Exile
Hey guys,
Just a quick shout out to Exile and their customer service...
I had a 4 towers (7 inch cans - Hybrid set up) and they were starting to show their wear & tear... I was not happy with the original clamps (spray painted chrome I think...) which was chipping/pitting and the fading of the top part of the tower speakers, Not to mention a few of the "Exile" badges/stickers had fallen off.... Anyways, I called Donavan and explained what was going on and originally asked to purchase a few replacement parts... New clamps, new badges/stickers (as I was going to paint the cans over the winter)... Anyways, he indicated they do not make the 7 inch cans anymore and that the badges/stickers were not available. I was not happy and asked what my options were with Exile.... He talked to the manager, or someone higher up? and called me the next day.... He offered to buy back my old tower speakers (at a price I could not get on the open market) and gave me a hell of a deal on 4 new 9 inch cans! Further more, he discounted 6 interior speakers to replace my stock Kickers in the process... Needless to say, I agreed with the offer and a week later, he had all the speakers shipped and in my hands for install. Upon opening up the box, he threw in some great swag as well... About $250.00 worth according to their website...
Anyways, the clamps are now 100% stainless steel & I plan to keep the speakers out of the sun when not in use to help with the fading... Overall however, I cant beleive the difference the 9 inch cans make over my old 7 inch cans. They sound WAY better and I could not be happier. In addition, the interior set up also sounds much clearer and sharper than the stock Kickers...
Now I know there are other great brands out there, however, the service Donavan provided is second to none and I will not have any problems in recommending them to anyone who cares to listen
Thank you to Donavan at Exile & their customer service... I am one happy customer...
Trevor.
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08-30-2016, 06:08 AM #2
Love to hear stories like this. Donovan is not on the site but I will forward this to him, I know he would love to hear your appreciation.
PM me your actual name so I can tell him who you are bud.
ThanksMalo <--- Means--Evil or Mean One. This explains a lot.
2013 Mojo 2.5 Skylon Tower. Bestia < Beast >
[COLOR="#696969"]
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08-30-2016, 07:32 PM #3Senior Member
- Join Date
- Aug 2015
- Location
- Ohio
- Posts
- 240
Same here! I called a few times with questions and I got more than I could process LOL!
2014 Mondo
2013 Yamaha AR192.... Long gone
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08-31-2016, 03:45 PM #4
Shout out to Donavan at Exile
Donovan is the man! Customer service is off the charts!
Sent from my iPhone using TapatalkShane
2016 Supra SE
EXILED
6 XM9 Tower
6 Wetsounds XS650 Cabin
1 EXILE BIG 12 DVC 2000 watt in a ported box
1 XM 15.4
XI 1500.1
2 MX 30.2
Wetsounds 420 EQ
EXILE Blue tooth EXBT4
Blue LEDs
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09-12-2016, 07:52 PM #5
I will second the compliments to Donovan. Very helpful, as well as Brian at exile as well. Very happy with products and services from exile.
Sent from my Leap using Tapatalk2019 Mojo
4360# ballast (1280 exact fits + 600lbs lead)
Wetsounds Rev 10's w/Exile 12"sub
2009 Outback V (Sold)
3000# ballast, full Exile, Surf Tabs
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09-12-2016, 09:51 PM #6
i had the same experience with Exile, they are top notch and will never put anything else in my boat. Their customer service is unparalleled.
Scott
2021 Craz
2007 Mobius LSV
1997 Sea Ray 190
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09-27-2016, 01:22 PM #7
Thanks guys - I'll have to show donovan this thread. He doesn't get on the forums... But he really is a great guy! -Brian
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09-28-2016, 12:01 PM #8
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12-16-2016, 09:32 AM #9Junior Member
- Join Date
- Jul 2015
- Location
- Tn
- Posts
- 10
Since exile speakers are on this subject, I was wondering if anyone here thinks that 2 exile 9 tower speakers would be good enough sound for primarily wakesurfing. Could you hear them doing wakeboarding as well. I'm sure they wouldn't be as clear as 4 but could they be heard at that distance. Also what type of mounts would I have to order for a 2013 mojo with oz tower. Any input or advice would be appreciated.
Thanks,
Jacob
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12-16-2016, 05:12 PM #10
two would be fine at both lengths but 4 is better and 6 is obnoxius cheers
A Day at the Lake...Priceless
A Day in Powder...Endless
Joe V
2012 Möbius XLV~ Loaded & Exiled
2007 Outback V ~ sold