When I had my boat built the dealer said it would start on say Feb 7, I called Skiers Choice the next day Feb 8 the main number and told receptionist I was curious about when boat was starting. She asked my last name and called me back within an hour and told me the stage of boat. I called about 3 weeks later and received another update. They are great people and understand sometimes you want the info from the factory not your boat salesman. It's great hearing from them directly.