
Originally Posted by
EarmarkMarine
Ed G,
I believe as a moderator that you even have a higher level of responsibility in representing things accuately. Its also a shame when you use your position as a manipulative tool for personal gain.
I hate to hijack this thread but I am kind of appalled by the responses of Earmark Marine. They did not start by saying how can we help a customer place an order they started by going into Ed saying that he has a higher level or responsibility. Ed is a customer, a great member of the Moomba family and he also keeps the spammers at bay. He is just posting his 1st dealings with your company as many of us do with your company and other company’s we choice to do business with. From the responses I have seen today I see that Earmark Marine does not want to help their customers right away. I have never done business with Earmark Marine but because what I have seen today I will never do business with Earmark Marine. It is all about customer service and just the posts from Earmark Marine have shown me this is not what they are about.
Another note. A correct response to Ed would have been " Ed I understand your issues. Why don't you call me directly and we can get this figured out and corrected for you." Just my 2c.
Last edited by jester; 07-23-2010 at 06:45 PM.
Reason: added another note.
2008 Outback V - Sold but never forgotten.
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