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  1. #21
    Join Date
    Nov 2016
    Location
    Knoxville, TN
    Posts
    1,428

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    You emailed pictures but didn't click the link for the warranty., so yeah, take a little blame.
    2018 Supra SA400 aka The Ron Burgandy
    2011 Sea-Doo Wake 155
    2015 Mojo Surf, sold...2013 Axis A22 Recon Edition, sold...2010 Axis A22, sold...2007 Maxum 1800sr3, sold

  2. #22
    Join Date
    Aug 2009
    Location
    Richfield, WI
    Posts
    412

    Default

    Quote Originally Posted by KnoxMojo View Post
    You emailed pictures but didn't click the link for the warranty., so yeah, take a little blame.
    Or- I submitted a claim (got confirmation it was received per the attached email snip) and sent pictures..so yeah..there’s that ..lol



    63E9A982-1D39-4027-83EE-07758F15AFC9.jpg
    2021 Moomba Max

  3. #23
    Join Date
    Nov 2016
    Location
    Knoxville, TN
    Posts
    1,428

    Default

    Yeah, that's a follow up email you sent, you said he got the names mixed up. What's your warranty submission order number? Post that.
    2018 Supra SA400 aka The Ron Burgandy
    2011 Sea-Doo Wake 155
    2015 Mojo Surf, sold...2013 Axis A22 Recon Edition, sold...2010 Axis A22, sold...2007 Maxum 1800sr3, sold

  4. #24
    Join Date
    Aug 2009
    Location
    Richfield, WI
    Posts
    412

    Default

    Quote Originally Posted by KnoxMojo View Post
    Yeah, that's a follow up email you sent, you said he got the names mixed up. What's your warranty submission confirmation number? Post that.
    Didn’t receive a claim number- so guess my fault the system didn’t generate one..

    To summarize: Submitted warranty claim, sent pictures and note that claim was submitted, sent follow up email that claim was submitted, received confirmation that said claim was received and would be processed in 10-14 days…
    2021 Moomba Max

  5. #25
    Join Date
    May 2018
    Posts
    5,012

    Default

    Quote Originally Posted by brad460 View Post
    Didn’t receive a claim number- so guess my fault the system didn’t generate one..

    To summarize: Submitted warranty claim, sent pictures and note that claim was submitted, sent follow up email that claim was submitted, received confirmation that said claim was received and would be processed in 10-14 days…
    In all fairness, it does sound like perhaps you didn't submit correctly and it didn't generate a claim.

    Glad that Ian sorted it out and replaced your flag mount.


    Sent from my iPhone using Tapatalk
    2021 Supra SA 400
    2018 Supra SA 400 (SOLD)
    Michigan

  6. #26
    Join Date
    Aug 2009
    Location
    Richfield, WI
    Posts
    412

    Default

    Quote Originally Posted by larry_arizona View Post
    In all fairness, it does sound like perhaps you didn't submit correctly and it didn't generate a claim.

    Glad that Ian sorted it out and replaced your flag mount.


    Sent from my iPhone using Tapatalk
    For sure that’s possible, but then why confirm my claim was received and will be processed? Then not respond to multiple follow up emails?!

    Anyhoo- I am told the parts were to ship today..
    2021 Moomba Max

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