Originally Posted by
Bairum
Matt
Thank you for the details in this thread. I’m a recent first time Moomba buyer, and we are loving our Craz. In fact, we are logging many more hours on it because it is so much fun. Please take the following as constructive feedback.
Before I bought my boat, I came to this thread to get a better understanding of the technology. It is quite frankly a differentiation for you guys, and a pretty slick one at that. Autowake was definitely a factor when we bought the bought.
That said, you should know that it felt “odd” to me, as a buyer, that I had to come read through hundreds of posts to better perspective of the technology before I bought the boat. I find it even more odd that I have to still do that after spending ~$80K. While that may be chump change to some, it’s a bloody expensive boat and one of the best features has quite frankly terrible documentation (I.e. a massive forum thread where I would bet a very small percentage of owners have actually read through it all).
I, as I’m sure many others, appreciate your willingness to interact with the community, but don’t you think you would solve a lot of the issues of people not understanding your tech if you provided proper/detailed but concise details or documentation through a manual, a PDF (by year or software version), or better yet, a wiki for ecosystem collaboration?
To not show ballast levels, which we all know is just timed based value but extremely useful values for an expensive wakeboarding/surfing boat until or “ONCE” we (the community) “learn” is counter intuitive and disappointing to say the least. It’s ridiculous that we have to dig through hundreds of thread posts to a) understand the tech or to b) see the quick workarounds such as to see ballast levels all while surfing. I understand the space argument considering the size of the screen, but if you actually wanted to provide it, 3 small values do not need fancy graphics or a ton of space.
If you want us (the community) to understand something as a prerequisite for something this basic, then please provide a proper means for us to collectively learn and understand. I don’t agree with your stance, but then again, I’m not in your shoes.
Lastly, don’t take this as negative feedback or as a complaint. It’s awesome that you are in the forums responding to questions, it’s an awesome community and you guys make a fantastic boat.
Regards
Riaan
Sent from my iPhone using Tapatalk