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Thread: Awesome Customer Service
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07-30-2008, 04:12 PM #1
Junior Member
- Join Date
- Aug 2005
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Awesome Customer Service
I posted a forum last month about a tire blowout and our fender getting mangled, I was not pleased with the trail. However, I emailed the Media and Marketing department (Natialle) about my issues and she got back to me within 24 hours. I am from So. Cal where people really don't care about customer service. Anyways, she forwarded my email to a bunch of people at moomba and over to boatmate. I was shocked that in 20 min Jerry from boatmate called, reassured me of my issues with the trail and sent us a new fender for the trail. AWESOME! I am ready to move to Tennesse where people seem so very nice! It was to bad we the got the fender day we got back from a week at Lake Powell, where our 7 year-old little girl started jump'in the wake!
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07-30-2008, 04:15 PM #2
Super Moderator
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- Jan 2008
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Very glad to hear it. Nice work, Natalie!
My Mom said I'm not allowed to get wet!
2008 LSV (sold)
2000 Outback LS (sold)
LLTR!!!!!!!!
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07-30-2008, 07:34 PM #3
Senior Member
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- Apr 2007
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- Las Vegas, Nevada
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Glad to hear that customer service still exhist in some parts of the world. Glad to hear about your girl jumping the wake. Post some pictures when you have a chance. Also welcome to the Moomba family.
Tazz 07' Moomba LSV --Kicker Marine Amps (MX700.5 & MX350.4) 6 polk DB651 speakers, 4 MB Quartz Marine Speakers, 10" Boston Acoustic Sub, Z-5 Cargo Rack, Custom Speaker/Light Bar, modified ballast system, Custom LED Rings
Live life to the extreme and no less!!
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07-30-2008, 09:06 PM #4Sled491 Guest
Excellent, very encouraging indeed. Way to go Natalie,(by the way where were you last weekend?)
Make sure you post plenty of pics, it's what we do!
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