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Thread: NEW TO MOOMBA... maybe
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12-08-2007, 12:06 AM #1Junior Member
- Join Date
- Dec 2007
- Location
- Miami
- Posts
- 11
NEW TO MOOMBA... maybe
Hello all... im very impressed by the amount of people in this forum and all the issued discussed... Im going to test drive tomorrow a Mobius LSV and im pretty sure its what i want in terms of features. Im a SeaRay owner now and service from West Marine has always been outstanding. Im worried b/c my South Florida dealer does not seem very professional and im even wondering if there is even an actual dealer (vs someone working from his house... i guess ill find out tomorrow... but here is my general question for all of u:
How good is SC in dealing directly with customers in the case the dealer is not responsive? Should I be worried? I believe they dont even have a shop, rather a mobile service...
Please share your exepiences with me. Im concerned about service and quickness of response when i have a problem.
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12-08-2007, 01:24 AM #2Senior Member
- Join Date
- Feb 2004
- Posts
- 168
SC as well as Indmar are very responsive. They both have responded to issues addressed on this board many times. I have owned 2 Moomba's 2004 LSV and a 2007 XLV. Having a good dealer is also important.
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12-08-2007, 11:39 AM #3Junior Member
- Join Date
- Dec 2007
- Location
- Miami
- Posts
- 11
Thank you... In terms of the dealer, has anyone had to bypass the dealer to resolve warranty and service issues.
Meaning if im not satisfied w/ dealer, what options do i have???
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12-12-2007, 01:59 PM #4
service
I have had nothing but outstanding service from Skiers Choice and my dealer - Club Royale in Michigan. The dealer has simply FAR exceeded my expectations...as did the sales guy.
When I called SC for questions before and after the sale...they also were outstanding. Mine is an 07 LSV...and I would buy an 08, but I'm swamped with stuff...so hopefully an 09.