Wakemakers very poor Customer Service

[acj3]

Everything arrived last week and is now installed in the boat.

[MJHSupra]

When is your first test run?

[acj3]

Test run was this past Sunday. Fill and empty times are way less than the original system. It was roughly a 10-13 hour install. I guessed at which side of the pump is the intake and I guessed wrong. I'll flip the switches around and flip the rocker cover. I kept the 3/4" under the floor and tapped into that for ease of assembly. I was too busy to stop for photos, sorry. After the first try I fell in love with this system. I'm now building a portable ballast pump with the left-over parts to fill the original bags for the bow.

While I'm messaging here, I do have a question on the boat. While I was pulling the kids knee boarding, I adjusted the trim, and when I did the engine stalled but started right back up on its own and the perfect pass shut off and came back on. It did this again when we were surfing, it wasn’t the trim tab I adjusted I went to empty the rear right ballast bag. As soon as the pump turned on it did it again. I always have the battery switched to #1 while I’m driving. I feel like maybe the house battery might be dying or is dead and whenever I put draw on the house battery by turning on a pump or moving the trim tab could it be pulling too much voltage from the engine battery and shutting the system down? Or is the voltage sensitive relay not working properly? Any thoughts on where I should start to diagnose an issue like this would be appreciated.

[spatty99]

A little more than 3 months later, my bags are supposedly going to ship tomorrow.

[MJHSupra]

Test run was this past Sunday. Fill and empty times are way less than the original system. It was roughly a 10-13 hour install. I guessed at which side of the pump is the intake and I guessed wrong. I'll flip the switches around and flip the rocker cover. I kept the 3/4" under the floor and tapped into that for ease of assembly. I was too busy to stop for photos, sorry. After the first try I fell in love with this system. I'm now building a portable ballast pump with the left-over parts to fill the original bags for the bow.

While I'm messaging here, I do have a question on the boat. While I was pulling the kids knee boarding, I adjusted the trim, and when I did the engine stalled but started right back up on its own and the perfect pass shut off and came back on. It did this again when we were surfing, it wasn’t the trim tab I adjusted I went to empty the rear right ballast bag. As soon as the pump turned on it did it again. I always have the battery switched to #1 while I’m driving. I feel like maybe the house battery might be dying or is dead and whenever I put draw on the house battery by turning on a pump or moving the trim tab could it be pulling too much voltage from the engine battery and shutting the system down? Or is the voltage sensitive relay not working properly? Any thoughts on where I should start to diagnose an issue like this would be appreciated.

Voltage issues will cause these boats to do quirky things. I'm pretty sure the owner's manual recommends running in 1&2 positions b/c of the number of electronics on these boats.

[spatty99]

Bags finally made it!

[rockymtnsurfer]

Bags finally made it!

awesome...you were probably as excited as I was!

[haknslash]

Hopefully they’ve got through whatever hurdles have been slowing them down lately. Glad yall got your orders now.

[KnoxMojo]

Ordered some ballast impellers Monday, got them in in 4 days. Maybe it's just custom stuff or bags that's taking so long.

[MJHSupra]

Ordered some ballast impellers Monday, got them in in 4 days. Maybe it's just custom stuff or bags that's taking so long.

How much are the greens ones now days - $40ea?

I'm due to order them, but not looking forward to getting to the two pumps in the trans hatch area - those are more of a PITA.