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  1. #1
    Join Date
    Apr 2013
    Location
    Knoxville TN
    Posts
    2,658

    Default PTM Customer Service

    Shout out to PTM. Jason from Customer Service is a good dude to deal with.

    One of the springs inside the little black release button on my PTM clamping racks got stuck last Friday. Thus, the clamp would not lock anymore on one side.

    I took the rack off the boat and dropped it by their shop at noon today. Grabbed some lunch and picked it back up at 1.

    Jason also gave me a set of new buttons to replace on the other rack (not broken), new bolts, and some loctite.

    Helps to live in Knoxville and have a 20 min drive to get there.

    Hooked me up about 2 summers ago on a bad mirror mount.

    [URL]https://ptmwatersports.com[URL]




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    2018 Supra SL400

  2. #2
    Join Date
    Apr 2020
    Location
    Prince George Canada
    Posts
    270

    Default

    I always liked those racks. I wonder if I can mount those on my A3 tower?
    2020 Moomba Mojo
    2008 Mastercraft Prostar 197 40th Anniversary
    Owner Ness Lake Watersports
    Wakemakers “Exact Fit” Bags + Lead = 4,700 ballast
    Audio by Wetsounds, MTX, JL Audio, Clarion
    15 X 13.00 ACME prop

  3. #3
    Join Date
    Jan 2021
    Location
    Columbus, Ohio
    Posts
    1,028

    Default

    Quote Originally Posted by Tommy2slow View Post
    I always liked those racks. I wonder if I can mount those on my A3 tower?
    Yes. The square block where the swivel mounts will adapts to them. They are not cheap though.
    2015 Moomba Mojo Surf Edition
    4,000lbs
    Manual Flow

  4. #4
    Join Date
    Apr 2013
    Location
    Knoxville TN
    Posts
    2,658

    Default

    Quote Originally Posted by Tommy2slow View Post
    I always liked those racks. I wonder if I can mount those on my A3 tower?
    I have seen posts of anyone.

    I was not a fan back in 2018 b/c of the high cost, but once I started to use them, I really liked the clamping vs bungee.

    They changed the forks in 2019 to accommodate thicker surfboards. They always improve the function too - like the updated black buttons they gave me.

    If you want to see some sweet looking racks, they make them in black ionized aluminium. The local dealer has a 2023 SE 550 with the black racks. It's not offered by SC as an option, but he got them custom ordered via PTM.

    I've also seen some power-coated black ones too.
    2018 Supra SL400

  5. #5
    Join Date
    Apr 2013
    Location
    Knoxville TN
    Posts
    2,658

    Default

    Quote Originally Posted by Holdmybeer View Post
    Yes. The square block where the swivel mounts will adapts to them. They are not cheap though.
    For sure. Anything from PTM. There was a thread on here about the cost of mirrors.
    2018 Supra SL400

  6. #6
    Join Date
    Jan 2021
    Location
    Columbus, Ohio
    Posts
    1,028

    Default

    Quote Originally Posted by MJHSupra View Post
    For sure. Anything from PTM. There was a thread on here about the cost of mirrors.
    I saw the mirrors...$700+ WOW very proud, BUT quality cost money.
    2015 Moomba Mojo Surf Edition
    4,000lbs
    Manual Flow

  7. #7
    Join Date
    May 2018
    Posts
    4,589

    Default

    The PTM mirror is legit but steep.

    Can you imagine what PTM charges for the FXone towers?

    I still think the FXone is top 2 best towers, the telescoping Nautique may be the only one to surpass it.


    Sent from my iPhone using Tapatalk
    2021 Supra SA 400
    2018 Supra SA 400 (SOLD)
    Michigan

  8. #8
    Join Date
    Apr 2012
    Location
    Lexington, SC
    Posts
    435

    Default

    I do like the folding Bimini on the fx one over the Nautique regular Bimini that looks like it is always out to some degree. The Bimini boot on the fx one is kinda a pain, maybe as I use it more it will get easier. I do really like the function of the telescoping Nautique tower but the Bimini is always deployed on it. Overall I am really happy with the fx one tower.

  9. #9
    Join Date
    May 2018
    Posts
    4,589

    Default

    Mastercraft can’t build a tower for its life. Worst and ugliest towers EVA!!!!


    Sent from my iPhone using Tapatalk
    2021 Supra SA 400
    2018 Supra SA 400 (SOLD)
    Michigan

  10. #10
    Join Date
    Sep 2020
    Posts
    233

    Default

    Quote Originally Posted by larry_arizona View Post
    Mastercraft can’t build a tower for its life. Worst and ugliest towers EVA!!!!


    Sent from my iPhone using Tapatalk
    My lady will agree with you.
    She would never allow a MC strictly based off the tower . She hates em


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