Thank you guys for your help! I took the pump off the boat to inspect.. and you were correct! The spring inside the seal was gone.. Instead of tearing the pump apart I SLOWLY peeled the seal out with some needle nose, tiny flat head screwdriver, and a small fish hook taped to a screwdriver It may have been easier just to break the pump down and push out the seal.. going to get new seal and impeller, should be good to go.. thanks again moomba forum.. you guys are awesome