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  1. #451
    Join Date
    Apr 2002
    Posts
    189

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    Hey guys! and girls! Sorry about being away for a while. We just started building the new 2020 product and since I am in product development, I have been a little busy...

    Anyways, I have been trying to keep up with the posts and questions when I can. I am very happy to see that a LOT of you are now understanding AutoWake a LOT better and I really appreciate you guys filling in on answering the questions while I have been away. One of the suggestions has been to combine my "tips of the day" into one document. I have done that, but I am having issues getting it uploaded. It keeps telling me I wrote too much. hahaha. I have someone working on that to make it "web" friendly and hopefully soon I will be uploading a "printable" version that has all the tips in one spot. It will not have all the other information in this thread, but if you just read it from beginning to end, it should give you most of the information to get you headed in the right direction. I have reread most of it and I think there are plenty of "tips" to how you can test and learn and if you do this on a boat just a few times, it should really accelerate the learning curve. I will also work on additional content and I know the sales and marketing team are also working but honestly the best way to learn AutoWake is to use it. I can write hundreds of pages of text, but really you just have to get seat time to figure out how to use it properly. Again, I think if you read each tip one at a time and do what it says to in that tip, then after just a few times on the water, you will see what it is trying to do.

    I know I have said this many times and you will see it over and over in the tips, but if you think AutoWake is a magic wand that will just work perfectly all the time without fail and create massive wakes, then you are starting with the wrong set of expectations. AutoWake is NOT a surf system, it is NOT a ballast system, it can not make the wave bigger or smaller. Instead of thinking of it as a "bolt on performance" device, think of it as a Automated Dash Interface. The reason we are developing AutoWake is to make your experience on the water better, easier, and more technologically advanced so that it matches our brand logo of "NO WORRIES". As with any dash interface or electrical system, while we are trying to make it easy to use, it DOES require some knowledge and understanding. I am confident that there is NOT a more technologically advanced towboat on the market. You might think that is a bold statement, but if you look up our patents and the technology that we are using, it will prove that my statement is true. No one else measures, senses, or controls the systems on the boat like we do. No one can react to what the boat is doing like we do. I am not saying this to brag, but rather to explain that AutoWake IS a very complicated system. Because of that, it is not something that should be expected to be super simple to understand. There are probably some pilots or other similarly trained people on this forum. I am NOT one. But what we are doing with AutoWake is pretty similar to what you might find on an aircraft, or drone, or something similar. While I am sure that the pilots would feel comfortable sitting in a cockpit and turning on Auto Pilot, I can only assume that before they do that, they understand exactly what the system is doing and how it works in case something goes wrong. If you read the tips, that is basically what I am recommending as well. Learn what the system is doing manually. Move the plates, move the ballast, move passengers and when you do that, look at AutoWake and see how that affects pitch, roll, and displacement. Once you do that, then start using AutoWake and watch what it does. If you do that, then quickly you will understand what it is trying to do and THAT should solve most of the issues or frustration or really misunderstandings that we see related to AutoWake. Ok, let me see if I can get this thing uploaded.....
    Matt Brown
    Product Development Manager

  2. #452
    Join Date
    Apr 2002
    Posts
    189

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    It appears while I was writing the long post above, they already had this link done....hahaha

    So, without further ado, this should be a link to all the tips in one spot.....

    https://drive.google.com/open?id=15Y...Rij2qDsWrAYBr9
    Matt Brown
    Product Development Manager

  3. #453

    Default

    Thank you Goose...now lets here about that new Moomba model and the details on the redesigned SA
    2018 Supra SL550 with 850lbs of lead wake
    2017 Supra SA400 (Sold)
    2016 Moomba Mojo Surf Edition (Sold)
    2017 Ford F250 Super Duty(Sold)
    2019 Ford F250 Super Duty
    Soulcraft Vodoo
    Soulcraft Jordi Pro
    Phase Five Matrix

  4. #454
    Join Date
    Apr 2002
    Posts
    189

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    Quote Originally Posted by Prospersigman View Post
    Thank you Goose...now lets here about that new Moomba model and the details on the redesigned SA
    Patience young grasshopper. It will all be coming out soon....
    Matt Brown
    Product Development Manager

  5. #455
    Join Date
    Aug 2011
    Posts
    2,324

    Default

    Quote Originally Posted by goose View Post
    Patience young grasshopper. It will all be coming out soon....

    It would be awesome if the new(and old) firmwares were made available on the website, FTP or google drive and email notifications of updates.

    And a feature request and track option, aka github or something..
    http://www.instgram.com/jlyons30
    2002 Moomba Mobius LSV - Sold
    2006 Moomba Mobius LSV - Sold
    2017 Moomba Craz - Enzos, Lead

  6. #456
    Join Date
    Jul 2018
    Location
    Nashville, TN
    Posts
    1

    Default

    Quote Originally Posted by goose View Post
    It appears while I was writing the long post above, they already had this link done....hahaha

    So, without further ado, this should be a link to all the tips in one spot.....

    https://drive.google.com/open?id=15Y...Rij2qDsWrAYBr9
    I shared this with my local Moomba dealer and he was psyched and plans to share with all his folks.


    Sent from my iPhone using Tapatalk
    Greg
    2018 Moomba Mojo

  7. #457
    Join Date
    Apr 2002
    Posts
    189

    Default

    Quote Originally Posted by parrothd View Post
    It would be awesome if the new(and old) firmwares were made available on the website, FTP or google drive and email notifications of updates.

    And a feature request and track option, aka github or something..
    This is a good idea and something we have been discussing internally. The problem is with software things can get tricky and if we make this too easy to get, it could cause problems. The truth is some of our new hardware is similar to old hardware. And on some of those, the software from one model year CAN be installed on a different model year BUT then it might not work properly. And then some software/hardware combinations are not backwards capable. Which means if someone were to put the wrong software on the wrong hardware, then they might not be able to go back to the correct software. I know that sounds crazy, but we have had that happen and that typically requires a screen change. Do you see how that gets expensive quick?? And then there is always the fear of getting your software in the wrong hands. Obviously some of our IP is in the form of software, so letting the competitors have easy access to that is not a great idea. I would love to make everything transparent. I am the type of guy that likes access to what I want and need, but sometimes that isn't the best plan. Again, I typically don't like this idea, but sometimes making things just a little work, keeps the honest people honest and the dishonest people at bay. I know you could say that honest people are always honest, but dishonest people always figure out the loop holes but those are some of the reasons why it isn't as easy to get today. Maybe someday soon, that will all be easier....
    Matt Brown
    Product Development Manager

  8. #458
    Join Date
    Apr 2013
    Location
    Knoxville TN
    Posts
    1,240

    Default

    Quote Originally Posted by goose View Post
    This is a good idea and something we have been discussing internally. The problem is with software things can get tricky and if we make this too easy to get, it could cause problems. The truth is some of our new hardware is similar to old hardware. And on some of those, the software from one model year CAN be installed on a different model year BUT then it might not work properly. And then some software/hardware combinations are not backwards capable. Which means if someone were to put the wrong software on the wrong hardware, then they might not be able to go back to the correct software. I know that sounds crazy, but we have had that happen and that typically requires a screen change. Do you see how that gets expensive quick?? And then there is always the fear of getting your software in the wrong hands. Obviously some of our IP is in the form of software, so letting the competitors have easy access to that is not a great idea. I would love to make everything transparent. I am the type of guy that likes access to what I want and need, but sometimes that isn't the best plan. Again, I typically don't like this idea, but sometimes making things just a little work, keeps the honest people honest and the dishonest people at bay. I know you could say that honest people are always honest, but dishonest people always figure out the loop holes but those are some of the reasons why it isn't as easy to get today. Maybe someday soon, that will all be easier....
    I've been working in software for many years, all 110% true and would happen.

    If the boat could connect to the internet and centralized databases like an iPhone or PC operating system, there could be a verification level to know who you are, what you have, and what you are running, but that is also more overhead and things to maintain for SC.

    Technology changes fast, I never doubt it could happen.

    Sent from my P00I using Tapatalk
    2007 Supra SSV 22'

  9. #459
    Join Date
    Aug 2011
    Posts
    2,324

    Default

    Quote Originally Posted by MJHSupra View Post
    I've been working in software for many years, all 110% true and would happen.

    If the boat could connect to the internet and centralized databases like an iPhone or PC operating system, there could be a verification level to know who you are, what you have, and what you are running, but that is also more overhead and things to maintain for SC.

    Technology changes fast, I never doubt it could happen.

    Sent from my P00I using Tapatalk
    Ugh..Man..DRM...Useless..lol.

    I don't think there's anything revolutionary here, just that it was patent able.

    I'd reason there's some prior art, but I'm not a lawyer..
    http://www.instgram.com/jlyons30
    2002 Moomba Mobius LSV - Sold
    2006 Moomba Mobius LSV - Sold
    2017 Moomba Craz - Enzos, Lead

  10. #460
    Join Date
    Jul 2019
    Location
    Ottawa, ON
    Posts
    5

    Thumbs up Thanks for the Info

    Goose, and all others that have helped me try to understand Autowake. Thank you. I purchased a 2018 Mondo with standard ballasts and really did not understand Autowake at all even after searching the net, not finding too much. Then ran across this thread and learned a crap load of info. Little disappointing, like a few others have said, that you have to get this info for this awesome thread, but at least I got the info. Have only tried to surf a handful of times without great success. No that I have armed with all his great info I am super pumped to go to the lake this weekend and start dialing in the wave. There is no replacement for displacement. Embedded into my brain now. Great job lads.
    Last edited by Maab Rules; 08-01-2019 at 10:33 PM.
    2018 Mondo

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