Givin a shout out to ATL Marine and Wolfeman - Great Customer Service!

[mmandley]

I've always been a huge fan of AWS, but in the last couple years their reputation has declined. The last couple times I personally dealt with them it has ended with me less than satisfied.
Hoping things turn around with the new service manager but it doesn't sound like that's the case.
Too bad really... so much potential.

This is exactly my feelings too, its sad to be honest, I still get what i need done pretty fast but its still nothing like a couple years ago.

[bergermaister]

A year ago I went a few rounds with them over my driveshaft they had replaced being too long and not fitting the new prop if you recall. They were trying to push $400 of labor costs back on me for a mistake they had made. That did not go over well to say the least.

Ended up only paying the extra .5 hr of shop time that I had agreed to for the dripless seal upgrade but the fact that they suggested I pay for the rest was an insult.