Unsatisfactory Experience with SeaDek

[beat taco]

No idea Trayson

[Grant M]

I spoke with a local SEADEK dealer today about getting a SEADEK swim platform pad and was told that SEADEK doesn't put the MOOMBA logo on the pads any longer??? Has anyone else had this experience??

[viking]

They will typically special order whatever you want (for a price). See Post #29 and do a search on the subject. Enough conversation already out there!! Personally I'd call gatorgrip and I am a happy seadek customer from a few years ago!!

[beat taco]

Grant, why bother. Call gatorstep.

[beat taco]

How sick is this?

[Gabbyg88]

I spoke with a local SEADEK dealer today about getting a SEADEK swim platform pad and was told that SEADEK doesn't put the MOOMBA logo on the pads any longer??? Has anyone else had this experience??

Yes, I personally had issues with the "MOOMBA" logo. I installed mine in July last year and by the end of August the pad started coming up on all the letters. I called, submitted pictures and they originally denied my claim. Then I looked on the website and noticed all the manufacturer logos are all missing. I called and didn't tell them who I was and they told me that they had issues with the pad coming up on the logos so they don't do it anymore until they redesign the logo to stop that from happening. So I blasted them on FB basically say they don't stand behind there product, post was deleted almost right away. I called and blasted them and they finally stood good but ended costing me about $100 to have the faux tek and shipping. Bottom line Seadek's customer service is horrible!

[Grant M]

Thanks for the advice guys, - I sent Gatorstep a request for a quote.

[c04rsx-sm]

Let us know what pricing/options gator step has when you get it

[beat taco]

Don't know why I love this stuff so much. Just. Sick.

[c04rsx-sm]

For anyone who is interested I contacted gator step for a quote in swim platform with the Moomba kangaroo in the center.

It is 361.00 plus 50.00 for the logo...