Results 21 to 30 of 51
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09-07-2012, 01:14 PM #21
Why should he do this? Why should he, or any of us, care what is going on with their company? Why are their problems now his, or our, problem/fault?
He already posted that he called once and was given an option that was unsatisfactory, in his opinion.
I wouldn't waste my time. I'd dispute the charges and move on.
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09-07-2012, 01:53 PM #22
SeaDek Stepped up! Going to fix it!
I just wanted to let everyone know that I got a voicemail from SeaDek earlier today and they are going to make it right.
I just got off the phone with them and they are going to send me a new middle section and ship it right out. And they are going to change the web site so it doesn't happen again.
Now I have no idea if my post made any difference but, I'd like to think they just realized the error and did the right thing to make it right. I guess I'm just someone who believes most people are honorable - maybe I'm just gullible. I should probably have waited a bit before posting but, after talking to one of the owners I figured that was the final decision.2003 Outback
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09-07-2012, 02:13 PM #23
Not saying he or any of us should care what their excuses because there NOT ARE PROBLEM, but if you want answers and are not getting them from "customer service" then go higher up and I dont know how much higher you can get than "co-owner"
Glad they made it right for you cutnh20!!1998 Outback
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09-07-2012, 02:33 PM #24
Glad & surprised they made it right. Disappointed that it took you having to post on the fourm and the thread blew up to dozens of posts before they did so.
BGeorge, sorry if my reply was harsh. It wasn't directed to you. I had read the above from cutn and figured why bother wasting any more of his time.
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09-07-2012, 03:14 PM #25
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09-07-2012, 03:28 PM #26
Don't kid yourself cutnh20, your post was the beginning of your resolution.
Drew, i don't think we should try to shorten cutnh20.
Sent from my DROID RAZR using Tapatalk 22016 Moomba Mojo
2006 Supra 24SSV - Traded
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09-07-2012, 03:59 PM #27
Be sure to let us know how long it takes and if they get it right. Don't forget to post up pics of the finished product. I have a feeling lots of companies learned something from Progressive's ordeal last month and are paying attention now.
My Mom said I'm not allowed to get wet!
2008 LSV (sold)
2000 Outback LS (sold)
LLTR!!!!!!!!
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09-07-2012, 04:02 PM #28
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12-31-2012, 07:08 PM #29Member
- Join Date
- Jun 2010
- Location
- Raleigh, NC
- Posts
- 49
I had a similar experience with SeaDek; my order was missing its "Moomba" letter logo despite my invoice clearly stating that I had selected that option. SeaDek offered to discount the product, which I reluctantly accepted because I had already waited many weeks to receive the product. I am very pleased with the quality of the product itself.
Tom
2008 Mobius LSV, 325 Assault, Acme 1433
Ballast: 1100s rear, 400 center and IBS plumbed on valve. 3 Johnson Reversibles.
Audio: 2 SKM10 subs and 6 KM6200s powered by Kicker IX1000.5, Pair REV8s powered by JL M4300 amp, Kenwood 440u head unit, RC107 remote at helm, and RC60 remote at transom
Misc: Blue Seas Add-a-Battery, SeaDek, Evolution Cover, Blue interior LEDs, 2 Attwood Underwater LEDs
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12-31-2012, 10:52 PM #30
post a pic!! I might be interested
sent from my home phoneJason
Go Hard or Go Home.......it's MOOMBA time!!
2009 Moomba Mobius LSV