Boatmate Single Axle Trailer "cartridge in torsion axle has failed"...

[RobertJ]

Brad, I am sorry to hear about your issue. I strongly recommend contacting NHSTA.

I am pretty sure the paperwork I have for my trailer has a statement/document that recommends contacting the NHTSA, National Highway Traffic Safety Administration, if you have a safety issue with your trailer. If you had had an issue you should contact them, maybe Boatmate has been doing this already everytime they are notified of a problem.

[04OUTBACK]

I am so mad I could Spit nails..
I have it sold for Tuesday and had plans of a new boat. I cant get it in to dealer until Wednesday.. IF i can even get it there... its in the garage and the tire is on the fender..
This is SO inconvenient..

[04OUTBACK]

Ian, Anyone,
Do you have an email for Jerry @ boatmate?

thanks

[rdlangston13]

that sucks big time, im waiting for the day i get to my storage and mines broke. any idea how much an axle costs?

[04OUTBACK]

Well, I did get the old axle off today... thats a big start... since I couldnt move the boat with the tire resting on the fender/frame..

I did speak to the purchaser of the boat.. he is ok with delaying until this weekend.. hopefully, I can get the axle from boatmate ASAP>

[jmvotto]

brad. That sucks. Glad you got it sold and glad the new buyer is cooperating, you making a road trip to la or meeting half way.

Ian with this being a part warranty, why woul they not warranty the labor through the dealer?

[rdlangston13]

so is the new owner paying for the axle? i mean it is his boat at this point if he already paid

[Stazi]

so is the new owner paying for the axle? i mean it is his boat at this point if he already paid

IMHO that would be a BS move to pull a stunt like that and wash you hands of the deal, even before the guy took delivery. If someone pulled that shit with me, I'd go ape sh!t

[04OUTBACK]

Of course I'm covering it.
The purchaser is out of state. Has mailed me a deposit. I am PRETTY Sure he would back out if I said it was his responsibility!
I am just hoping I can get the axle quick enough to hold the deal!

[04OUTBACK]

I gotta speak up for Jerry @ Boatmate.. He got back to me real quick this am. Getting me an axle out quickly.. I may be painting it myself.. but otherwise, it would be next week... Very helpful guy.. apologetic for the issue.. Outside vendor makes the torsion cartridge.. problem fixed since 2008..
As I told him, problems happen... fixing the problem is where a company can really shine.. I was 5 months out of warranty AND not the original owner.. I get that.. no issue.. The price for the axle and shipping is pretty fair for what you get.. If it wasnt for shipping, it wouldnt be bad at all.. but I couldnt drive to TN for $120.. so!
I may be checking in with a couple of you who have done your own later this week..