Kicker Customer service

[FamilyMatters]

I e-mailed Customer Service at Kicker to ask about replacement Grilles for my Cabin speakers on my 09 outback. 3 of the 6 are cracked, just poor design for where they are placed (on the interior pad rail) on the outback. Meanwhile someone on this forum informed me that the tweeter was in the Grille so no way to replace. I had sent pictures to Kicker so they knew which speakers I had and I expected the same answer. The Guy e-mailed me and said they were all out of speaker grilles and sent me the link to parts.com. There's no way he even looked at the pictures. Poor Customer Service! I'll have to pay to replace them but it wont be with Kickers. Any Suggestions?

Peace
Darren

[jmvotto]

cant beat the polks for there sound and price

[cbboarder]

Did you buy the OBV from Altanta Marine? If so, try them. When we purchased our OBV they gave us a 5 yr warranty.

[sandm]

wait for philsailz on here to reply. he's the main kicker guy. give him a day or 2 and I'm sure he will ensure you get the right answers. he's a standup guy

[ian ashton]

I don't have any experience with Kicker coaxial or component speakers, but I have had the Polk db651 and now Exile SX65s - both are great speakers, but if you can afford a few more bucks (not much more really) I'd definitely spring for the Exiles.

[Razzman]

Phil will respond, it might help if people would quit posting stuff into the wrong categories as well. The Audio Guys look first in the AUDIO section as an fyi

[FamilyMatters]

I did not buy it at Atlanta Marine, I bought it hardly used with 30hrs on it! I love Heidi at Atlanta Marine though! What a great help!

Should I have posted this directly to Audio? Sorry!

Peace
Darren

[viking]

Phil will respond, it might help if people would quit posting stuff into the wrong categories as well. The Audio Guys look first in the AUDIO section as an fyi

Maybe the mods can move it to audio?
As Razz stated - Phil will respond. He's great and usually prompt at responding when he sees it's regarding his area of expertise.
Don't give up on Kicker just yet.........

[FamilyMatters]

So the Polk db651's are an upgrade from the Kicker KM6200's?

Thanks
Darren

[Razzman]

They both have about the same ratings in rms and peak power handling. The KM's are a real nice upgrade from your stock Kicker speakers and put out some real nice sound. Whether or not the Polk DB651 are any better I can't say.