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  1. #1
    Join Date
    Apr 2009
    Location
    Coventry, CT
    Posts
    95

    Default Huge Thanks to Steve At Monster and Cody at XTP

    Just wanted to say thanks to Steve at Monster towers and Cody at XTP for helping me get some replacement screws for my board racks. To be honest it was more Steve than Cody but I couldn't forget about XTP.

    The Story goes like this...It was the last day of my vaca and I was getting ready to take the boat out of the water. It was super windy and I was gonna have to pull up to a different dock on the opposite side of the boat than normal for me. I didn't take a good enough look at the dock and when I was approaching it I caught a board rack on a tall pole at the end of the dock. It snapped the screws off that holds the rack to the clamp. After a Call into Steve, a transfer to Cody and a Transfer back to Steve they were able to locate want I needed for replacements.

    So for just the cost of shipping Steve went ahead and shipped out the screws I needed, even threw in some extra ones as a bonus. I now have the screws I need to put it back together for this weekends boating.

    Thanks again guys.

    Jeff


    It also tweaked the clamp a little, it looks like I can still use the clamp but would like to find a replacement some day.
    2002 LSV

  2. #2
    Join Date
    Jan 2008
    Location
    Tallahassee, FL
    Posts
    14,071

    Default

    Glad to hear they were able to help. You can get those at Home Depot though.
    My Mom said I'm not allowed to get wet!
    2008 LSV (sold)
    2000 Outback LS (sold)
    LLTR!!!!!!!!



  3. #3
    Join Date
    Dec 2009
    Location
    Boat Mfg U.S.A....East TN
    Posts
    71

    Default

    Jeff,

    Glad we were able to get you the screws, and I'll pass on your kind words to Steve as well. Have a good one!

    -Cody
    '05 Supra Launch 24SSV

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