Do you have two different names? W2W and MBalls? Almost sounds like no filter was installed
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Do you have two different names? W2W and MBalls? Almost sounds like no filter was installed
My thoughts exactly, guarantee they forgot to reassemble something, no way they would admit to it though.
I have always serviced mine, and never had a problem (touch wood)....its easy peasy!
I have friends with other boats, who send them off for service, and they ALWAYS have an issue of some sort afterwards.
Human error....if it's not your pride and joy, you just don't treat it the same i think.
Sounds like exactly what I mentioned before, leaving the old seal on accidently and installing the new filter with another seal. Faulty filter? No... just stupidity. But hey, what do I know, maybe filters come now with predrilled holes with pressure reliefs that are deemed "faulty". Lol, thats a good one.
I would suggest you ask to see that faulty filter. Sounds like crap to me.
double gasket is what we call it, thats when the old oil filter gasket sticks to the filter housing, it does happen. heck I did it myself to my wifes honda prelude one time.
as long as the shop gets it all cleaned up and will back up any damage for a length of reasonable time you should still use that shop, stuff happens and its how its handle aftwards that can make all the difference
I had a bad filter once where the seal was not completely set in the ridge on the filter. The bottom line, you always run the engine and check for leaks after an oil change.
I learned to change oil at a young age. I was taught to always check under the car a couple times right after you change it and run it, and for the first day or two. I apply the same thing to my boat. Make sure after the oil is changed to check it within the first couple minutes of running your boat, and within the first half hour after that.
I also was taught to run my finger around the filter mating surface to make sure there wasn't a gasket stuck to it.
1) the likelihood of a "faulty filter" is probably 1% since they are all factory tested. 99% chance he's bullshitting you
2) Show me the filter - see #1. If 'oh, we threw it away' then again they are lying.
3) Whether they double gasketed it or worse didn't install a filter or the plug, there is no way they can know "no damage done" unless they tore the engine down. Life expectancy would certainly be a question.
They are telling you what you want to hear. Personally I would have insisted on being present when they inspected it, as a new engine is thousands of dollars.
Funny, I've been changing oil for 30+ years and never even heard of that phenomenon until on here. But, I have definitely heard of it from reliable sources such as a guy at a car dealership, etc. I've never seen it but I'm not surprised because I know how cheaply these filters are made. Best to check if you do your own and be vigilant if you don't.