I just got off the phone with Skiers Choice and this matter has been cleared up.
Takeaways:
- You can buy a boat from anyone you like.
- Your local dealer is NOT obligated to service a boat you buy elsewhere.
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I just got off the phone with Skiers Choice and this matter has been cleared up.
Takeaways:
- You can buy a boat from anyone you like.
- Your local dealer is NOT obligated to service a boat you buy elsewhere.
My wife's a realtor. It amazes her how her "good" friends will list their houses with other realtors. A couple have called her for advice about this or that after listing with someone else. She tells them, "It wouldn't be appropriate for me to discuss that with you. You should call your realtor."
Automotive, boat, motorsports dealers really need impress me to earn my business.
Starts with a fair deal, follow up on the sale, service etc.
Fail at any of them and dealers won’t be around long.
Dealers can’t survive on one time sales.
That said, I have yet to find an Automotive dealer worth a shit, luckily I have an OEM discount which makes buying easy. But I refuse to take vehicles in for service because they all suck.
Motorsports dealers are typically worse than automotive dealers. Every dealer I have bought snowmobiles or jet skis from are now out of business.
My Supra dealer so far so good. My first boat purchase so time will tell.
DFTR Josh, I give you props for helping that customer especially after he pimped you. Tells me a lot about the level of service you provide.
I personally would have told that guy to pound sand.
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SC needs to check the box: unfair labor practice. Any business that tells someone they can't buy from them but to go back to their homies will probably be investigated and if you are a person of color that interaction may be on the evening news. Just sayin. I doubt for a minute that SC has documented that practice.
You're right. After thinking about it.
They actually told you the local dealer is not obligated to service the boat..You mean provide warranty repairs? Any dealer turning away service work is an idiot.
Regarding warranty- there are laws regulating (protecting customers) (Magnuson-Moss) and so I would be surprised if any dealer would/could refuse to perform warranty service. Dealers get paid to perform warranty anyways, so again why would a local dealer turn you away?
What if you move out of state..the new local dealer has the right to refuse to perform warranty on your boat? What of you moved across the country..
My point is, whoever you talked to at S.C. is misinformed...
^^ that’s exactly what I said... lol
If that’s how SC is gonna operate, I can guarantee uou my next boat will not be SC. That’s heartbreaking to hear.
Guess I’ll be looking back into centurion or a G when the time comes.
Centurion tried to do everything possible to get me in a boat in Dallas since we have no dealers in Houston. Even offered a pick up and delivery for service and warranty work! At the end of the day it was a battle I didn’t want to fight, and I really like the Supra better.
But if SC won’t stand behind the consumer who pays their bills and bitch slap any dealer who interferes... I don’t want to be affiliated with them.