That person would have been me...I guess you could call it complaining, but more so was my experience with the FX One tower over the past 2 1/2 summers. I'll check mine again because it still rattles even after it was in the shop for coming loose at the base and moving about 1/2" side to side. And before anyone asks I don't pull tubers from my boat period, so its not from pulling tubes...we surf only.