2022 Software

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Originally Posted by uniwarking

I got a detailed invoice when I put in a deposit which was before 2022 stuff was announced. I’ve asked for a few changes along the way as announcements came out (and even more as I learned from people on the forums, like the optional sound deadening). I’m just wanting to make sure I know what I’m getting and nothing was missed.


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I would give your dealer a call and go sit in front of their computer ASAP and go over every check box. That is what I did when we built ours. Your dealer should have no problem spending the time. You are spending the $ so make sure you get exactly what you want.


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Update on the 2022 software!!

Was able to install it last night - THANK YOU for all the advice here guys (and to SC for providing such awesome details!). Special thanks to the forum member who reached out and gave me the confidence do go for it. (You know who you are).. lol!

Zero pop ups or issues from the GPS, zero pop ups about the leak detection…. It went perfectly!

Have to say the new software is pretty slick!

We were cracking up about the “beginner” mode… lol.. “autowake is on”…. Haha

Best of all…. The wake plates resetting issue seems to have been resolved (well, it was rock solid all night last night, anyway)…. Super super happy.

One thing I noticed was the draft sensor was reading low - at the top of the mid section…. Although the wave was really good with just two (well, one while riding) in the boat. I’ll attribute that to I still need to pull all the lead out and recalibrate the inclinometer.

I may recall reading (maybe here?) the ability to save user / rider pre-sets …. But that may have just been a rumor, not a feature - I can’t remember. That would be awesome, but not really necessary, IMO. We generally set it and forget it.

Side note: I literally spent probably 40 minutes fumbling around under the dash from under the front seat and pulling the plastic panel under the dash out, last time and never found the USB cable.. pretty much gave up. Then, last night, my buddy sticks his hand under the dash (doesn’t remove anything, just that little hole under the dash ) and within 30 SECONDS. Pulls out the USB…. Unbelievable! He’s a legend. In fact, did it so quickly we had time to drive to the lake and drop it in for a lake test. Ha!!!

Other observations : Top speed was a solid 40 last night!?! Way faster than my max ever was?! Not that I care about speed, but kind of awesome.

So - that’s the update for now - I cannot thank everyone here enough!! Stoked!!

Random tips of the day – Ballast Autofill

Another new feature in the 2022 Moomba software is what we call “ballast autofill”. Like I explained before, all the 2022 Moomba models now have a full length tube style ballast sensor. With that sensor we can now tell exactly where the water level is on the sensor REGARDLESS of what the gauge level displays. As most of you know, the water level does NOT actually stay full as you use the boat. There are multiple reasons why. One of those is air in the bag. When you first fill the bag, even if you got most of the air out of the bag, some air is trapped in the top of the bag. The air in the bag adds pressure to the system and actually causes the sensor to see full even if there is some air trapped in the top of the bag. All the rear bags actually have 2 if not more automatic vents on the bags. These vents have a water proof membrane that allows the air to slowly escape the bag without losing water. So, even if you fill the bag completely, with a little time, the air in the top of the bag is vented out leaking empty space for more water. Another reason why the level might drop is under hard accelerations. Sometimes some water will actually leak out the thru hull. And another reason is some water can actually drain out through the impellor on the ballast pump and drain out the bottom of the hull. Regardless how or where it goes, if you have used a boat very much, you will notice that if you start with a completely full looking bag at the beginning of the day, then after a little while there is capacity left in the bag. This is why we developed Autofill. As a disclaimer, this feature is mainly focused for those trying to keep their bags FULL the majority of the time. If you are a consumer that does NOT care about keeping it full, or prefer to have the bags less than full, then this might be a feature you would prefer to turn off or adjust to different settings level. We will discuss that later.

So how does the software work? Similar to leak detection where we have a threshold and trigger, this software feature is looking for a “trigger” and then a “target margin”. The default settings are a trigger of 15 and a target margin of 5. When you fill the ballast level lets say to 100%, then when the sensor actually sees full (lets say it saves 98% as full on the actual sensor), then the system assumes you want the sensor to stay full. So, it is constantly looking at the sensor value and if it sees a “trigger” of 15% less ballast on the sensor (83% sensor value), then it will go back and fill that compartment to within 5% of the target. So, it would fill that bag to within 93% on the sensor. And it will do this automatically. In this case, the gauge would always display 100% even though the truth is the ballast is not really 100% full all the time. You might hear the ballast pumps come on, but you might not. But, if you check your ballast levels, with Autofill on, you should notice that the bags should be full all the time and you should not have to be checking them or “topping them off” any longer.

Again, this works great if you are trying to maximize your ballast and truly keep it full all day. However, there are a few times when this might not actually be what you want. One of those is if you are using your ballast system close to full, but not all the way full. For example, lets say you want to run ballast at 90%. Maybe you have a few extra people and you don’t actually want the wave to be max capacity. Unfortunately the ballast sensors are not perfect. Because the sensors are located in the rear, when you accelerate, the water in the bags “slosh” back against the sensor and forces water up the sensor. We don’t have accelerations currently programmed in the software, so if the water sloshes up the sensor, the sensor actually thinks the bag is full and it can reprogram what it thinks your “new” full value is. So, maybe it had saved 80% as your desired ballast level. But when you slosh the water, now it sees 100%. Then when you stop, the water goes back to normal level of 80%, but it thinks you want it at 100%, so it will try and autofill back to 100%. Obviously this could be a problem. If you have Autowake on, when you take off, it would go back and drain water to reach dynamic state, that then restablishes your new fill level, but you can see where this “slosh” effect could create a short term nuisance. Some of you have probably seen that before when you take off and the ballast levels reset from 90% back to 100%. If you run the levels a lot lower (like below 80%), then the slosh effect should not apply, but if you find this to be an issue, you can get with your dealer and change the trigger level. In that case, you might want to reduce the trigger to 20%, maybe 25%.

We also realize that some people like automation and some do not. If you really just don’t like Autofill or the system filling on it’s own, you can also basically turn this feature off. In that case, again get with your dealer, but have them adjust trigger to 100. If you did that, then that basically turns the feature off all together.

Again, with Autowake we are trying to design the system so that it is adjustable to have a user interface for how you use your boat. We realize that there are many different types of users and that is why we have added these different features and allowed the customization based on how you like it. Later we will discuss the different screen interfaces, but as you learn more about how this software works, you can figure out which features you like, which you do not, and you can adjust your system accordingly. It is also possible that you might want to turn off some of the automation until you understand the system better. In any of these cases, we recommend you discuss with your dealer how you like to use your system and they should be able to help you get it dialed in exactly the way you like it.

I will try to post more next week. In the meantime, I hope everyone has a great long weekend!!!

Fantastic info!!! Thank you !!!

So this is a 7” screen only update and that it’s only available for 2021+ boats?

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Originally Posted by goose

Random tips of the day – Ballast Autofill

Another new feature in the 2022 Moomba software is what we call “ballast autofill”. Like I explained before, all the 2022 Moomba models now have a full length tube style ballast sensor. With that sensor we can now tell exactly where the water level is on the sensor REGARDLESS of what the gauge level displays. As most of you know, the water level does NOT actually stay full as you use the boat. There are multiple reasons why. One of those is air in the bag. When you first fill the bag, even if you got most of the air out of the bag, some air is trapped in the top of the bag. The air in the bag adds pressure to the system and actually causes the sensor to see full even if there is some air trapped in the top of the bag. All the rear bags actually have 2 if not more automatic vents on the bags. These vents have a water proof membrane that allows the air to slowly escape the bag without losing water. So, even if you fill the bag completely, with a little time, the air in the top of the bag is vented out leaking empty space for more water. Another reason why the level might drop is under hard accelerations. Sometimes some water will actually leak out the thru hull. And another reason is some water can actually drain out through the impellor on the ballast pump and drain out the bottom of the hull. Regardless how or where it goes, if you have used a boat very much, you will notice that if you start with a completely full looking bag at the beginning of the day, then after a little while there is capacity left in the bag. This is why we developed Autofill. As a disclaimer, this feature is mainly focused for those trying to keep their bags FULL the majority of the time. If you are a consumer that does NOT care about keeping it full, or prefer to have the bags less than full, then this might be a feature you would prefer to turn off or adjust to different settings level. We will discuss that later.

So how does the software work? Similar to leak detection where we have a threshold and trigger, this software feature is looking for a “trigger” and then a “target margin”. The default settings are a trigger of 15 and a target margin of 5. When you fill the ballast level lets say to 100%, then when the sensor actually sees full (lets say it saves 98% as full on the actual sensor), then the system assumes you want the sensor to stay full. So, it is constantly looking at the sensor value and if it sees a “trigger” of 15% less ballast on the sensor (83% sensor value), then it will go back and fill that compartment to within 5% of the target. So, it would fill that bag to within 93% on the sensor. And it will do this automatically. In this case, the gauge would always display 100% even though the truth is the ballast is not really 100% full all the time. You might hear the ballast pumps come on, but you might not. But, if you check your ballast levels, with Autofill on, you should notice that the bags should be full all the time and you should not have to be checking them or “topping them off” any longer.

Again, this works great if you are trying to maximize your ballast and truly keep it full all day. However, there are a few times when this might not actually be what you want. One of those is if you are using your ballast system close to full, but not all the way full. For example, lets say you want to run ballast at 90%. Maybe you have a few extra people and you don’t actually want the wave to be max capacity. Unfortunately the ballast sensors are not perfect. Because the sensors are located in the rear, when you accelerate, the water in the bags “slosh” back against the sensor and forces water up the sensor. We don’t have accelerations currently programmed in the software, so if the water sloshes up the sensor, the sensor actually thinks the bag is full and it can reprogram what it thinks your “new” full value is. So, maybe it had saved 80% as your desired ballast level. But when you slosh the water, now it sees 100%. Then when you stop, the water goes back to normal level of 80%, but it thinks you want it at 100%, so it will try and autofill back to 100%. Obviously this could be a problem. If you have Autowake on, when you take off, it would go back and drain water to reach dynamic state, that then restablishes your new fill level, but you can see where this “slosh” effect could create a short term nuisance. Some of you have probably seen that before when you take off and the ballast levels reset from 90% back to 100%. If you run the levels a lot lower (like below 80%), then the slosh effect should not apply, but if you find this to be an issue, you can get with your dealer and change the trigger level. In that case, you might want to reduce the trigger to 20%, maybe 25%.

We also realize that some people like automation and some do not. If you really just don’t like Autofill or the system filling on it’s own, you can also basically turn this feature off. In that case, again get with your dealer, but have them adjust trigger to 100. If you did that, then that basically turns the feature off all together.

Again, with Autowake we are trying to design the system so that it is adjustable to have a user interface for how you use your boat. We realize that there are many different types of users and that is why we have added these different features and allowed the customization based on how you like it. Later we will discuss the different screen interfaces, but as you learn more about how this software works, you can figure out which features you like, which you do not, and you can adjust your system accordingly. It is also possible that you might want to turn off some of the automation until you understand the system better. In any of these cases, we recommend you discuss with your dealer how you like to use your system and they should be able to help you get it dialed in exactly the way you like it.

I will try to post more next week. In the meantime, I hope everyone has a great long weekend!!!

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Great info and awesome feature!! Thanks for sharing.


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So, I did find out from my dealer that the paddle wheel is an option on the 2022’s. He was going to try and see if it could be added to my build later this month but it might be too late. I’m assuming at this point that this is an addition to the boat and not a deduct of the ZeroOff system, similar to how 2021’s were with the paddle wheel in base and the ZeroOff being an add. I would be interested in how the new hardware/software uses the inputs from both the GPS and paddle wheel sensors… and if it’s worth it to have both. I’ve seen it mentioned in the past that the paddle wheel just rides along if you have GPS option but I can’t imagine that to be the case if you’re paying for both sensors. Thanks in advance!


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Really enjoying the 2022 software and features! Wave has been consistent.. really long and rock solid… with autowake fully engaged the whole time. thanks again to everyone for your help and advice!

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Awesome pictures!! That's a long wave!

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Originally Posted by haknslash

So this is a 7” screen only update and that it’s only available for 2021+ boats?

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I can say it definitely goes back to 2019. As far as the 4” screen I can’t say for sure but check out Parrothd’s post # 67. Maybe reach out to him and see what info he has on it.


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I can confirm it works on the 2019 Mojo with a 7" screen. Once I updated I ran into a few areas to optimize it though:

1) Paddlewheel Fault - Adjusted the settings to 250ms vs standard 50ms as I don't have GPS currently.
a. This appears to have fixed this issue for me now that I have adjusted it.
2) Leak Detection - I had to disable this one at a setting of 99(no 100), as I have old flow sensor vs. tube.
3) Autofill - This one I noticed immediately when I upgraded and couldn't understand why i could hear my pumps intermittently running :) Matt's explanation then gave me an "ahah" moment. I adjusted the settings as the slosh affect was not allowing me to list the boat at ~85% for goofy waves....it kept filling it back up!

The adjustments at -10 and +10 based on ballast capacity appears to work well for my goofy wave too! (I think that was a 2021 setting though). Been super happy with how it has caused a positive impact on my goofy wave though!

First of thanks to Matt Brown for all of the explanations.

Yesterday i installed the software on my 2021 mojo with Flow 3 and 7 inch screen. The install portion of the process when we’ll but I’m having an issues with the ballast. The rear bags never register the overflow. Even though they are completely full the red dot [emoji837] next to fill level never comes up. The front does but not the back. I guess there must be something wrong with the leak detection or auto fill setting. I read through this post front to back and I would like to make adjustments to auto fill but I have no idea how to get in to the development pages to adjust these settings.
My dealer has not idea how to get into that either. I though that it would be under dealer setting but the the only thing I get there is the selection for the boat model.

Can you tell me how to access these settings.?


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So I have to say these new screens and options in the 2022 software are awesome, but unfortunately my July 2021 build mojo continues to have an issue with the software not triggering overflow condition after registering a signal from rear overflow sensors.
Sensor value changes from 224 when tube is empty to 240 when the overflow tube is full, but only center triggers overflow causing the pump to stop.

Anyone else experiencing the same issue?


Btw,
I was running on two batteries with 14 V. Water was spilling over through overflow tubes, boat was running, ballast was reset,


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Any updates available for the Supra Vision system.? I'm just hoping for a fix for the Gopro connectivity issue.

Finally updated our software this weekend. Took all of 5 minutes, my usb port was super easy to find so that was a major plus. We took just a short trip out to test the new set up, so only 4 of us 2 being kids. With my son surfing autowake took care of everything but with me surfing it couldn't adjust the weight distribution to shape the wake vs my manual adjustments. Just need to add more people or more lead and it will be golden. The Autofill feature was working and checking the bags ensuring they were full. A big thanks to SC and Matt for letting us update the software!

I have a 2019 with the 7" screen and right now kind of scared to upgrade. Just curious if this software will be looking for things i don't have on my boat like leak detection and will end up screwing up what i already have.

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Originally Posted by RUGER761

Finally updated our software this weekend. Took all of 5 minutes, my usb port was super easy to find so that was a major plus. We took just a short trip out to test the new set up, so only 4 of us 2 being kids. With my son surfing autowake took care of everything but with me surfing it couldn't adjust the weight distribution to shape the wake vs my manual adjustments. Just need to add more people or more lead and it will be golden. The Autofill feature was working and checking the bags ensuring they were full. A big thanks to SC and Matt for letting us update the software!

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Glad to hear all went well with you. I will probably be doing mine before long. Just haven't had the time, but shoot, 5 minutes is awesome!!!

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Originally Posted by HFarr

Glad to hear all went well with you. I will probably be doing mine before long. Just haven't had the time, but shoot, 5 minutes is awesome!!!

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Now I just need my normal crowd and a rider that will give me some time to make some adjustments. Might just have to throw them a beverage to chill while I make a few tweaks.

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Originally Posted by Jason1975

I have a 2019 with the 7" screen and right now kind of scared to upgrade. Just curious if this software will be looking for things i don't have on my boat like leak detection and will end up screwing up what i already have.

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What boat are you running? I wouldn't be scared as it seems like there are workarounds for the situation you mentioned above and others. Here is what Matt said in your situation:

"The last issue you might have is if you are loading 2022 software on a boat that does not have tube style sensors in the rear. Some of the older models only had flow sensors. In that case, you would obviously not see water in the sensor because the sensor is not present. In that case, you would need to get your dealers help to access the development page and you would want to adjust your threshold to 100. If you did that, it should basically turn this logic off and you should not have the popup anymore."

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Originally Posted by RUGER761

Finally updated our software this weekend. Took all of 5 minutes, my usb port was super easy to find so that was a major plus. We took just a short trip out to test the new set up, so only 4 of us 2 being kids. With my son surfing autowake took care of everything but with me surfing it couldn't adjust the weight distribution to shape the wake vs my manual adjustments. Just need to add more people or more lead and it will be golden. The Autofill feature was working and checking the bags ensuring they were full. A big thanks to SC and Matt for letting us update the software!

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[mention]RUGER761 [/mention] I’m glad that all went well for you but I have to ask. Is the overflow getting activated for the rear bags?
The reason why I’m asking is because with my g6, 2 pump system per bag it would not shut off when it hit the overflow switch but it would continue to run until the timer turn the pumps off. This made my bags blow up like balloons.

What year and model is your boat? Do you have a single or double pump set up?


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How and why did you update the 4" screen with the 2022 software, isn't it designed for 7"? What all did it change for you? I have 2018 Mojo.

Thanks,

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Originally Posted by parrothd

Call the dealer, tell them moomba has a new software firmware for your boat and you would like them to contact skiers choice and download the new firmware. Ask them to let you know when they have downloaded it and you will bring the boat in to be updated. I just do my own, if it goes wrong play dumb..lol..It really is plug it in, turn boat off and on my boat 4inch screen I press and hold the center button to update.

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Originally Posted by Emilware

[mention]RUGER761 [/mention] I’m glad that all went well for you but I have to ask. Is the overflow getting activated for the rear bags?
The reason why I’m asking is because with my g6, 2 pump system per bag it would not shut off when it hit the overflow switch but it would continue to run until the timer turn the pumps off. This made my bags blow up like balloons.

What year and model is your boat? Do you have a single or double pump set up?


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Mine shut off before the timers ran out when it triggered the flow sensors. Just barely heard water spilling out the vents. Same with the auto fill feature it would run just a moment until the sensors were triggered.

We have a 2021 Makai, G6 pumps, factory ballast bags.

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Originally Posted by jnr4817

How and why did you update the 4" screen with the 2022 software, isn't it designed for 7"? What all did it change for you? I have 2018 Mojo.

Thanks,

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There's updates for the 4in screens and 7in screens. It does some bug fixes, go home leveling, speed set points and options to show the ballast levels and autowake pitch roll numbers on the main screen.
https://photos.app.goo.gl/KNcdKaRvhXFcF8tR8

Technically the latest updates for the 4in are 20200527..

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Originally Posted by TXSurf4

What boat are you running? I wouldn't be scared as it seems like there are workarounds for the situation you mentioned above and others. Here is what Matt said in your situation:

"The last issue you might have is if you are loading 2022 software on a boat that does not have tube style sensors in the rear. Some of the older models only had flow sensors. In that case, you would obviously not see water in the sensor because the sensor is not present. In that case, you would need to get your dealers help to access the development page and you would want to adjust your threshold to 100. If you did that, it should basically turn this logic off and you should not have the popup anymore."

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2019 Mondo with G3 pumps and upgraded rear bags (750's) with the 7 inch screen

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Originally Posted by Jason1975

2019 Mondo with G3 pumps and upgraded rear bags (750's) with the 7 inch screen

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Ya I am sure you will have to use the development pages to make some tweaks but I would say the benefits are worth it.

Hello, I'm Annette, I wanna write book about my worldwide journey!

Also I'm an author of the essay at academized. Just know this writing service from inside out, so let me tell you that we really are the best. We check authors before we let them write for our clients, we strictly follow deadlines and never break them, our work always gets high marks.

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Originally Posted by TXSurf4

Ya I am sure you will have to use the development pages to make some tweaks but I would say the benefits are worth it.

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You can always flash your original firmware back, go into the settings and get the version you have now, have the dealer download that as well. :)

I have a 2019, and the updates are worth it from my lens. Dealing with a few early adopter issues, but worked through them based on Matt's feedback!

I would say do it!

Called my dealer several weeks ago about doing this. Said they could do it np. Dropped it off over 2 weeks ago. They called me and said i already had the most up to date software. I sent them pictures from mona's website of the 22 updated screens starting that no i don't because i don't have these screens.

They have no clue about the 22 update, how to do it, where to get it. Sad when i know more then the people that are paid to fix this stuff.

S.C. call Orlando nautiques (yes moomba dealer) and tell them about this since they don't seem to care to look into me telling them over and over there's an update.

Thanks

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Originally Posted by Bigs28

Called my dealer several weeks ago about doing this. Said they could do it np. Dropped it off over 2 weeks ago. They called me and said i already had the most up to date software. I sent them pictures from mona's website of the 22 updated screens starting that no i don't because i don't have these screens.

They have no clue about the 22 update, how to do it, where to get it. Sad when i know more then the people that are paid to fix this stuff.

S.C. call Orlando nautiques (yes moomba dealer) and tell them about this since they don't seem to care to look into me telling them over and over there's an update.

Thanks

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That is sad, but understandable. Is your dealer calling SC to figure it out for you?


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Quote:

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Originally Posted by larry_arizona

That is sad, but understandable. Is your dealer calling SC to figure it out for you?


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Ive told them to multiple times. The guy on the phone just says the tech said i already have the most up to date. Ive sent them pictures of the screens, links to this thread, links to moombas website, and they just keep saying the same thing.

This is why people try it themselves.

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Originally Posted by Bigs28

Ive told them to multiple times. The guy on the phone just says the tech said i already have the most up to date. Ive sent them pictures of the screens, links to this thread, links to moombas website, and they just keep saying the same thing.

This is why people try it themselves.

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Ahhhh, the “know it all” dealer tech. HA!!


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Sounds to me like they don't really care. I bet if it was their bread and butter Nautique or Regal they would take the effort to make a phone call to the factory.

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Quote:

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Originally Posted by HFarr

Sounds to me like they don't really care. I bet if it was their bread and butter Nautique or Regal they would take the effort to make a phone call to the factory.

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Go into the settings and see which version you currently have installed. On my boat it shows the filename which includes the date and other info but my boat is a different screen/software version.

Quote:

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Originally Posted by Bigs28

Ive told them to multiple times. The guy on the phone just says the tech said i already have the most up to date. Ive sent them pictures of the screens, links to this thread, links to moombas website, and they just keep saying the same thing.

This is why people try it themselves.

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Doing it yourself is not hard. That being said tell them to turn on one of their 2022 Moombas and compare that screen to yours lol

The 2022 software is legit.

Install is a piece of cake (once you find the cable)….

Just DIY once you get it back from them.

Without naming names, one of the members here sent me the update with instructions on installing it. I forwarded that to my dealer and they installed it for me. Picked it up today and it's there. Only had about 20 minutes to play with it at home and it froze up once. Had to turn the boat off and back on. Hope this isn't a thing :(. Screens looked really good. I will play with them all weekend. I wish SC would come out with a video on the updated screens. :)

Thanks for everyone's help

Quote:

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Originally Posted by Bigs28

Without naming names, one of the members here sent me the update with instructions on installing it. I forwarded that to my dealer and they installed it for me. Picked it up today and it's there. Only had about 20 minutes to play with it at home and it froze up once. Had to turn the boat off and back on. Hope this isn't a thing :(. Screens looked really good. I will play with them all weekend. I wish SC would come out with a video on the updated screens. :)

Thanks for everyone's help

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Would love to have seen your dealer techs reaction….lol


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Quote:

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Originally Posted by Bigs28

I wish SC would come out with a video on the updated screens. :)

Thanks for everyone's help

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I bet someone will in the future, there is some cool stuff.

Sounds like SC is busy getting the online boat builder updated and working vs producing how-to videos.

That process was messy compared to previous years. Not sure it’s a big complaint point since the demand on boats is so high.


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