You emailed pictures but didn't click the link for the warranty., so yeah, take a little blame.
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You emailed pictures but didn't click the link for the warranty., so yeah, take a little blame.
Or- I submitted a claim (got confirmation it was received per the attached email snip) and sent pictures..so yeah..there’s that ..lolQuote:
Originally Posted by KnoxMojo
Attachment 31067
Yeah, that's a follow up email you sent, you said he got the names mixed up. What's your warranty submission order number? Post that.
Didn’t receive a claim number- so guess my fault the system didn’t generate one..Quote:
Originally Posted by KnoxMojo
To summarize: Submitted warranty claim, sent pictures and note that claim was submitted, sent follow up email that claim was submitted, received confirmation that said claim was received and would be processed in 10-14 days…
In all fairness, it does sound like perhaps you didn't submit correctly and it didn't generate a claim.Quote:
Originally Posted by brad460
Glad that Ian sorted it out and replaced your flag mount.
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For sure that’s possible, but then why confirm my claim was received and will be processed? Then not respond to multiple follow up emails?!Quote:
Originally Posted by larry_arizona
Anyhoo- I am told the parts were to ship today..