Boatmate Single Axle Trailer "cartridge in torsion axle has failed"...

Brad, I am sorry to hear about your issue. I strongly recommend contacting NHSTA.

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Originally Posted by RobertJ

I am pretty sure the paperwork I have for my trailer has a statement/document that recommends contacting the NHTSA, National Highway Traffic Safety Administration, if you have a safety issue with your trailer. If you had had an issue you should contact them, maybe Boatmate has been doing this already everytime they are notified of a problem.

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I am so mad I could Spit nails..
I have it sold for Tuesday and had plans of a new boat. I cant get it in to dealer until Wednesday.. IF i can even get it there... its in the garage and the tire is on the fender..
This is SO inconvenient..

Ian, Anyone,
Do you have an email for Jerry @ boatmate?

thanks

that sucks big time, im waiting for the day i get to my storage and mines broke. any idea how much an axle costs?

Well, I did get the old axle off today... thats a big start... since I couldnt move the boat with the tire resting on the fender/frame..

I did speak to the purchaser of the boat.. he is ok with delaying until this weekend.. hopefully, I can get the axle from boatmate ASAP>

brad. That sucks. Glad you got it sold and glad the new buyer is cooperating, you making a road trip to la or meeting half way.

Ian with this being a part warranty, why woul they not warranty the labor through the dealer?

so is the new owner paying for the axle? i mean it is his boat at this point if he already paid

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Originally Posted by rdlangston13

so is the new owner paying for the axle? i mean it is his boat at this point if he already paid

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IMHO that would be a BS move to pull a stunt like that and wash you hands of the deal, even before the guy took delivery. If someone pulled that shit with me, I'd go ape sh!t

Of course I'm covering it.
The purchaser is out of state. Has mailed me a deposit. I am PRETTY Sure he would back out if I said it was his responsibility!
I am just hoping I can get the axle quick enough to hold the deal!

I gotta speak up for Jerry @ Boatmate.. He got back to me real quick this am. Getting me an axle out quickly.. I may be painting it myself.. but otherwise, it would be next week... Very helpful guy.. apologetic for the issue.. Outside vendor makes the torsion cartridge.. problem fixed since 2008..
As I told him, problems happen... fixing the problem is where a company can really shine.. I was 5 months out of warranty AND not the original owner.. I get that.. no issue.. The price for the axle and shipping is pretty fair for what you get.. If it wasnt for shipping, it wouldnt be bad at all.. but I couldnt drive to TN for $120.. so!
I may be checking in with a couple of you who have done your own later this week..