GELCOAT CRACKS AROUND TOWER

I have had some less than adaquate results from Gonnason's service department :( Their sales guys Jason and Kevin are great, but they can only do so much. Gonnason's has had my '04 XLV since September 1st. The service department continues to tell me that I am next in line for the glass shop. I have several gelcoat cracks around the tower mounts, windshield, and next to the glove box. I hope their glass guy is as good as you say, because I live north of Seattle and it is extremely inconvenient to drive to Kent.
Their solo service guy during the off season, Brandon, doesn't give me the impression he knows what he is doing. I had him install my GG tower speakers/light bar combo and he left garbage all over my boat (metal shavings, electrical tape, wire ties, etc, and even candy wrappers) Plus, he did not insulate the wires where they come in contact with the sharp edge of the drill hole in the tower....wore through to the wire and kept shorting out.
I have a friend who just bought a used Supra and has had nothing but headaches with their service department.
My boat is there for now, but in the future, I will take it to Ski Masters in Kenmore....I have heard nothing but excellent reviews about them and they are a Moomba/Supra authorized repair dealer (including warranty issues).

Boat nuts,

If they have not started on it I would get it and take it to the shop with better service.
Poor service or a poor job is not worth it.

I too have nothing but good things to say about Jason and Gonason's sales team, I just bought an 05 Mobi LSV from them at the boat show. I think they gave me a great deal. I have done business with there shop in the past, nothing major though, winterizing and such.... I have heard not so good reports also, but no personal bad experiences to relate. I think their service has the best of intentions, but possibly they are too small to handle then volume of service. What are altenatives to service (always good to have a second and third choice) at Gon's. I live in the south end, however, if I find another shop with a history of outstanding service, I will consider them. Are Ski Masters of Kenmore authorized to perform Moomba warranty work? Are there any other service centers in the Seattle area authorized for Moomba warranty work??