Exile ZLD issues

Having some issues with my Exile ZLD I’m hoping someone can help with....it powers on fine - at least I can see it light up - but really getting no output, I can hear the speakers but very faintly even with the volume cranked all the way up. I think it’s the ZLD because I disconnected all the rca cables and spliced them to the main and everything is fine - speaker volume goes all the way up as normal. I checked to make sure the aux input wasn’t engaged (had that happen before) and don’t know what else it could possibly be. Any ideas??

Thanks.

Call Exile. Their customer service is excellent. They'll troubleshoot it with you.