DOCDRS
07-28-2009, 12:58 AM
Yes , i have 99 outback ls and its been over 3 weeks and a oil pressure guage has yet to be sent from the manufacturer to my dealer. I am looking at a new v drive boat and should i consider moomba when it takes so long for replacement parts??????????????????
Doug Setterington
519 641 1163
Update on this post
Sometimes you just would like to be informed as to what the issue is! I finally got my gauge in time to sell my boat at the end of august. Still not sure what the entire issue was....sc plant summer slow down, gauge manufacturer summer shut down......what i do know is that my dealer never left me a message( i have call display and answering machines) and i didn't find out that my gauge was in until i phoned sc myself as to what was going on and they said they had no record so it must have been shipped. I would have to say that my dealer dropped the ball in this case as has been the case in the past, but i like giving second chances.
In the 10 years i had my boat i had few sc problems, it was a great boat. I ended up having another dealer ... Club Royale in Michigan (because the dealer i bought the boat from never returned my calls) install a tower on my boat with which i was extremely pleased with. As a result of poor service from my original dealer i was very reluctant to even look at moombas or anything else he had again. But I did and ended up dealing with Ron from Aqua Marine of Anderson Indiana and buying a Supra boat. (Club Royale didn't have the boat i wanted or i probably would have dealt with them.) Ron and Don from indiana have been absolutely awesome in knowledge and service compared to my original dealer and helped restored my faith in sc and their prducts. i truly believe that its the dealers that make the difference......note that these 2 dealers are 500 and 700 km away from my original dealer but definitely worth the drive.
i feel that it is a must and important to give credit and praise where it is due if we are to complain as well.
Doug Setterington
519 641 1163
Update on this post
Sometimes you just would like to be informed as to what the issue is! I finally got my gauge in time to sell my boat at the end of august. Still not sure what the entire issue was....sc plant summer slow down, gauge manufacturer summer shut down......what i do know is that my dealer never left me a message( i have call display and answering machines) and i didn't find out that my gauge was in until i phoned sc myself as to what was going on and they said they had no record so it must have been shipped. I would have to say that my dealer dropped the ball in this case as has been the case in the past, but i like giving second chances.
In the 10 years i had my boat i had few sc problems, it was a great boat. I ended up having another dealer ... Club Royale in Michigan (because the dealer i bought the boat from never returned my calls) install a tower on my boat with which i was extremely pleased with. As a result of poor service from my original dealer i was very reluctant to even look at moombas or anything else he had again. But I did and ended up dealing with Ron from Aqua Marine of Anderson Indiana and buying a Supra boat. (Club Royale didn't have the boat i wanted or i probably would have dealt with them.) Ron and Don from indiana have been absolutely awesome in knowledge and service compared to my original dealer and helped restored my faith in sc and their prducts. i truly believe that its the dealers that make the difference......note that these 2 dealers are 500 and 700 km away from my original dealer but definitely worth the drive.
i feel that it is a must and important to give credit and praise where it is due if we are to complain as well.