bamaspiveys
11-13-2008, 02:35 PM
So many of you know the problems I had with my selling dealer, if not there is a thread that is quite entertaining.
Present day, we have a new Moomba delaer in the Nashville area, actually I guess they have been in business about a year, but they moved from the north side (about 45 minutes from work) to the south side (about 3 miles from work)
I was very excited to hear about this as it is time for winterization. I called around 5pm earlier this week to see what their hours were and to setup an appointment to have my boat winterized, the lady told me the service dept was closed.
I called back the next morning and asked to speak to someone in service to setup the appointment, again I was told the service dept was closed.
Have any of you smart people figured this out yet, because I was clueless.
I asked what time did it open and she explained they did not have a service dept, they had decided to close it and just sell boats not service them.
SPEECHLESS
SC I can't believe a boat dealer can survive without a service dept, and I personally would never buy a boat form a delaer that could not service it.
Am I off base here?
Present day, we have a new Moomba delaer in the Nashville area, actually I guess they have been in business about a year, but they moved from the north side (about 45 minutes from work) to the south side (about 3 miles from work)
I was very excited to hear about this as it is time for winterization. I called around 5pm earlier this week to see what their hours were and to setup an appointment to have my boat winterized, the lady told me the service dept was closed.
I called back the next morning and asked to speak to someone in service to setup the appointment, again I was told the service dept was closed.
Have any of you smart people figured this out yet, because I was clueless.
I asked what time did it open and she explained they did not have a service dept, they had decided to close it and just sell boats not service them.
SPEECHLESS
SC I can't believe a boat dealer can survive without a service dept, and I personally would never buy a boat form a delaer that could not service it.
Am I off base here?