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Bch53211
05-21-2023, 11:56 AM
I have a 2019 helix just got it back from the dealer who stores it in the winter and noticed the front ball sack is not filling. They cannot service my boat until after memorial day. Any suggestions on what could be wrong? Maybe fuse needs to be reset? I’m thinking those fuses may be in the rear engine compartment?

eder10986
05-21-2023, 12:30 PM
If it’s only the front I’d make sure the intake valve is not closed from their service.

All my pumps are on a single breaker.

Could also be a loose connection at the pumps harness…


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Bch53211
05-21-2023, 12:35 PM
If it’s only the front I’d make sure the intake valve is not closed from their service.

All my pumps are on a single breaker.

Could also be a loose connection at the pumps harness…



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Thanks for response, yes just bow/center tank, rears are still filling - how can I check that the valve is not closed ? The switch lights up but I don’t hear any sound

Bch53211
05-21-2023, 12:38 PM
Ha ha just noticed my typo - ballast sack not ball sack 😂

eder10986
05-21-2023, 01:06 PM
Ha ha just noticed my typo - ballast sack not ball sack [emoji23]

[emoji23]

If you don’t hear it turning on then it’s electrical for sure.

I’d check the pumps connection at the wiring harness.

Not sure about your boat model but all my pumps (Supra) are on a single breaker which is found in the engine compartment on the front wall.

Hopefully others can chime in soon.


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Bch53211
05-21-2023, 01:41 PM
Is the harness in the engine compartment as well?

eder10986
05-21-2023, 06:58 PM
I’m not sure where your front ballast pump is located. But it should have a quick connect harness about 4-5” from the pump itself.


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Holdmybeer
05-21-2023, 07:36 PM
If you have the G3 system...3 pumps. All the ballast pumps are behind false walls on the back rear lockers. If you have the G6 system....6 pumps. The 2 ballast pumps for the mid/front are under the fuel tank floor cover.
The G3 system has 1 breaker the G6 has 2. Check in the engine cabinet and under the rear seats for the breaker. You should hear noise when they run but also check the ball vales under the v-drive cover. There should be 3 of them and they need to all be open for ballast and raw water cooling.

If the lights and switches light up and no motor/pump sound, you aren't getting power to the motors. Breakers or loose connection for sure.

Also check your bilge, I hade the front not filling all the way and the bag was leaking water into the bilge at a good rate. The water line connection amd the vents can all leak.

Bch53211
06-01-2023, 04:41 PM
Turns out it was the impeller, the dealer said it was completely shot. Kind of disappointing I only got three seasons out of it. May as well replace the other two while I’m at it.

eder10986
06-01-2023, 05:49 PM
Turns out it was the impeller, the dealer said it was completely shot. Kind of disappointing I only got three seasons out of it. May as well replace the other two while I’m at it.

Wow. Don’t be. Most of us replace them 1x a year.

I do every season. You had a great run with yours!!!


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Bch53211
06-01-2023, 06:06 PM
Wow. Don’t be. Most of us replace them 1x a year.

I do every season. You had a great run with yours!!!


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Ha ok I feel better now. Every year I pay for the “impeller service” from my dealer I thought that was for the ballast but I was told that is for the boats impeller (s?).