2022 Software

[Ironman10]

Has anyone done the conversion to the new software yet? If so, could you post some pictures of the updates to the Autowake screens?

Considering doing this for my ‘21 Makai.

Thanks


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[Mondo Ken]

I have the 2022 software update, but I don't have pics of the new and improved screens.

The Moomba website has pics with descriptions of the additional screens:

https://www.moomba.com/autowake/

[Ironman10]

Thanks for the link ... should have checked there first.
How are you liking the updates so far? Did you have to take it to the dealer, or just get the software from them?

[Mondo Ken]

I received the update from SC. It was easy to install.

The new additions are nice... where to seat your passengers along with knowing your current displacement.

I was having trouble with my goofy wave washing out and it seemed to have resolved the issue.

[Jason1975]

does this software work with any of the older models like a 2019 with the 7" screen?

[Mondo Ken]

does this software work with any of the older models like a 2019 with the 7" screen?

It is supposed to work with all 7" screens back to 2019.

[cozilla]

@MondoKen did you have to take the boat into the dealer to have the software updated or did they send it to you? Did they charge for the upgraded software?

[Mondo Ken]

@MondoKen did you have to take the boat into the dealer to have the software updated or did they send it to you? Did they charge for the upgraded software?

It was sent to me via an FTP site and I downloaded it to a USB, then self installed it.

[TXSurf4]

does this software work with any of the older models like a 2019 with the 7" screen?


It is supposed to work with all 7" screens back to 2019.

I can confirm it does. I loaded it up this weekend and it worked great!!

[jcredible]

How do we get a copy directly from SC?

[benny32]

How are you getting access to the updates? It seems like you need to take it to a dealer to get it loaded, is that correct? When I had my on the water demo of my boat the tech made it sound like it was easy to update but referenced a tool you needed to format the usb stick and load the software.

[Mondo Ken]

How do we get a copy directly from SC?

DM me your email address and I can send it to you along with the installation instructions.

[TXSurf4]

How are you getting access to the updates? It seems like you need to take it to a dealer to get it loaded, is that correct? When I had my on the water demo of my boat the tech made it sound like it was easy to update but referenced a tool you needed to format the usb stick and load the software.

It is super easy just make sure you have a good USB drive. Hardest part is finding the USB cord behind the helm. When I updated to the 2021 software it took me about an hour to find it under there. This time took me 3 mins to remember where I zip tied it back to.


DM me your email address and I can send it to you along with the installation instructions.

I wasn't going to be the one to put it out there that you had it but now that you have Thanks for the help!

For those that have done this this year or in the past was your USB cord White as well? This might help others when trying to locate theirs.

[Max20]

Does the software update also include the go home logic on earlier models (2019)? I am most interested in leveling out the boat without asking people to move around. Effectively using the surf tab as trim tabs.

[TXSurf4]

Does the software update also include the go home logic on earlier models (2019)? I am most interested in leveling out the boat without asking people to move around. Effectively using the surf tab as trim tabs.

What 2019 boat are you running?

[jcredible]

I got it completed yesterday and took the boat on the water. The new settings are pretty cool under Autowake.

It adjusted timer settings on ballast, default tab positions, and other settings. Will play more with it in the coming weeks here to go through all the new screens.

[KiloRomeo]

I'm having difficulty locating the female USB on a 2021 Mojo. I’ve removed the subwoofer and gotten right in there...no luck.

Does anybody have a good picture of its location.

[TXSurf4]

I'm having difficulty locating the female USB on a 2021 Mojo. I’ve removed the subwoofer and gotten right in there...no luck.

Does anybody have a good picture of its location.

This is without a doubt the hardest part of the entire thing. Don't have any pictures but the way I found it is by locating the wires that came from the screen which obviously the highest and furthest part to get to from there (Literally every other wire for the boat is closer to you and blocking you from
it) Then just kind off sorting through them. Note that it might not be a black cable as mine is white. I have asked people to post about the color of their cable to see if there is any kind of consistency to help people located it but no luck so far.

[Max20]

What 2019 boat are you running?

I have the Maikai. Probably need to take a minute and update my signature…lol

[TXSurf4]

I have the Maikai. Probably need to take a minute and update my signature…lol

Yep it will work no problem!

[KiloRomeo]

This is without a doubt the hardest part of the entire thing. Don't have any pictures but the way I found it is by locating the wires that came from the screen which obviously the highest and furthest part to get to from there (Literally every other wire for the boat is closer to you and blocking you from
it) Then just kind off sorting through them. Note that it might not be a black cable as mine is white. I have asked people to post about the color of their cable to see if there is any kind of consistency to help people located it but no luck so far.

Thanks...Was the USB connector fairly close to the screen or did you have to track the wire a long way? Was it inside a black conduit?

[HFarr]

Will the USB plug in the dash of the Makai work for this? Talking about the one up next to the phone charger. I use it to play stored music all the time on a USB stick.

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[jcredible]

My 2019 Mojo was fairly easy to locate...I got underneath the helm and it was tied up to a bunch of wires...female USB end....white\grayish in color. Might be a bit harder on the Makai\Kaiyen though as different models

[2in2out]

Will the USB plug in the dash of the Makai work for this? Talking about the one up next to the phone charger. I use it to play stored music all the time on a USB stick.

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No, this USB is exclusive to the entertainment system.


Making my new SA build come true!!!

[HFarr]

No, this USB is exclusive to the entertainment system.


Making my new SA build come true!!!10-4. Good to know, because I was sure going to try it! I was thinking, the hell with all this hunting for a cable crap!

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[2in2out]

On the SA the service USB is in the dash box. On the Makai, I’d have no idea.


Making my new SA build come true!!!

[larry_arizona]

On the SA the service USB is in the dash box. On the Makai, I’d have no idea.


Making my new SA build come true!!!

My SA has the dash box dongle and there is one under the dash with the navionics usb plugged in.


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[2in2out]

Good to know where the Nav dongle is!

On the Vision control system, can the updates be delivered through the wifi connection? Is the PCM able to update this way?


Making my new SA build come true!!!

[HFarr]

Everyone should always know where their dongle is! [emoji1787]

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[TXSurf4]

Thanks...Was the USB connector fairly close to the screen or did you have to track the wire a long way? Was it inside a black conduit?

Yes I would say the cable is 12ish inches so in the general area. It is not in wire loom or anything. It is just zip tied up and like Larry said if you have the maps there is a very small thumb drive plugged into it that is black. It barely sticks out the end of it.

My 2019 Mojo was fairly easy to locate...I got underneath the helm and it was tied up to a bunch of wires...female USB end....white\grayish in color. Might be a bit harder on the Makai\Kaiyen though as different models

Glad to hear your’s was the same color. That should help people


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[Mondo Ken]

Here’s the location of the female USB under the helm of my Kaiyen.

I had to access it from the bow through the seat back in front of the helm.

https://uploads.tapatalk-cdn.com/20210825/7ab4497060a01883fdf643894bc87978.jpg

[Mobius22]

Just a heads up, we recommend that all software updates be done by your dealer. There's more to it than just updating the software, and it's dependent on many other factors to work correctly. You run the risk of bricking your boat by not allowing a certified tech to handle it. Basically, we do not recommend doing this yourself.

[KiloRomeo]

Found it...white wire and white USB attachment. However the business end was wrapped up in a black rubber sheath and tucked up in a bunch of wires below the screen making it difficult to find.

[TXSurf4]

Found it...white wire and white USB attachment. However the business end was wrapped up in a black rubber sheath and tucked up in a bunch of wires below the screen making it difficult to find.

Hmm interesting. Do you have the Navionics Maps? Mine wasn't wrapped in anything but I have the maps so it has that USB plugged into it at all times.

[KiloRomeo]

I did not choose the Navionics mapping option.

https://uploads.tapatalk-cdn.com/20210825/47324e45a5c535a3f2cda77685e28614.jpg


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[SONIC]

I did not choose the Navionics mapping option.

https://uploads.tapatalk-cdn.com/20210825/47324e45a5c535a3f2cda77685e28614.jpg


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It should be a female USB not a male one like that.

[Woody929]

It should be a female USB not a male one like that.

I don’t have a USB extension cable in front of me, but I believe that is the female end seeing the spring tabs that would hook into the male end


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[TXSurf4]

I don’t have a USB extension cable in front of me, but I believe that is the female end seeing the spring tabs that would hook into the male end


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It is [emoji1360]


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[KiloRomeo]

It should be a female USB not a male one like that.


It might look like the male connection but its not. USB stick plugs into it

[TXSurf4]

I did not choose the Navionics mapping option.

https://uploads.tapatalk-cdn.com/20210825/47324e45a5c535a3f2cda77685e28614.jpg


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Yours looks like it is in heat shrink. I assume when you opt for the maps they cut the heat shrink off to attach the USB as mine didn’t have any heat shrink on it. Glad you were able to find it!


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[jcredible]

would explain why mine didn't have ....as I asked the dealer to try and upgrade mine in the past.

[KiloRomeo]

Yours looks like it is in heat shrink. I assume when you opt for the maps they cut the heat shrink off to attach the USB as mine didn’t have any heat shrink on it. Glad you were able to find it!


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Thanks...Tried it out today...nice improvements on the auto wake operation and cleaned up the splash-over on the goofy wave.

[surf603]

Do you know what about the settings has cleaned up the goofy wave? Are you running in AutoWake with the default settings? If so, have the defaults been adjusted in the update?

[KiloRomeo]

Im not sure what was done to clean it up, I have flow 3 so maybe something with the Yaw tab. I used auto wake all day, it worked perfectly. I changed the settings to 9.5pitch and +4deg roll for goofy, 9.5, -1.0 for normal.

[surf603]

I asked my dealer about this update and they don't know anything about it. Has it been provided to all dealers? Is there a maintenance bulletin, etc. that I can reference to point them in the right direction?

[KiloRomeo]

I just saw the new auto wake features for 2022 on the Moomba website, and read this thread from the start. Not aware of any mtce bulletin.

Really good feature is that on the advanced screen it will tell you where to move people/weight with auto-wake inactive (ballast pump on) to achieve your pre-set pitch/roll.

[Dank]

Has anyone successfully done this on a 21 mojo yet?

Just got back from trying to do this - had everything ready to go thinking it would be a 5 minute software flash.. and for the life of me couldn't find the USB cable... crawled under there for a good while.. does anyone have a picture of where it's at on a Mojo? I haven't seen one yet, but it appears to be waaaay back to the side and far up.

Unfortunately, in order to really get in there and look good, it looks like I have to unbolt and move the Subwoofer box and all that crap that's under there..... Just didn't feel like spending all day on that project.. but zero chance of getting back there unless I take it all out. figured I'd just have the dealer do it..

Dealers response was "I don't have an answer yet, but from what I understand the 2022 has new features and so it won't work"... I don't believe that to be true.... (no fault of the dealer, they are generally great, just don't think he was informed yet).. But, I'm assuming this is a software update from 21 to 22. per posts here, should be backward compatible.

Really bummed / frustrated out about this.. was looking forward to seeing if it helps - I've been having issues with wonky surf tabs not resetting after shutting it off, switching riders or after doing transfers.

[Jon]

Just to echo what Mobius22 said previously in this thread, we at Skier’s Choice HIGHLY recommend that software updates be performed by dealers only. Especially with the 2022 software, there is much more to it than a simple software reflash. Certain components on your will not work correctly and you are at a risk of voiding your factory warranty. Please reach out to your dealers for specific information.


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[Ironman10]

I can certainly understand that Jon. When I've talked to my dealer, the feedback that I get is that they don't have anything. Should they be knowledgeable of this capability/service? If they don't know that a software update is available, or don't have it, how do they know how to check/do the additional items to make sure everything is okay beyond the flash?

The improvements seem to be really useful, hence all the interest from the forum to get this done ourselves.

[Dank]

So.... can we work on then putting out some maintenance bulletins on it and start educating the dealers on the options / process? Like I said, I reached out and they seemed to know less than what is even offered here.. ? Trust me, I'd rather drop it off and have them do the work also..

I have been a die hard SC fan for years now.. but if I'm being totally honest, I'm really getting tired of chasing around fixes for my brand new boat all summer..

at this rate, it will be next season before I get to try out the new software I guess.

[Jon]

Have your dealer contact our Customer Service Department or their rep. Dealers have certainly been made aware of the new software.


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[larry_arizona]

So.... can we work on then putting out some maintenance bulletins on it and start educating the dealers on the options / process? Like I said, I reached out and they seemed to know less than what is even offered here.. ? Trust me, I'd rather drop it off and have them do the work also..

I have been a die hard SC fan for years now.. but if I'm being totally honest, I'm really getting tired of chasing around fixes for my brand new boat all summer..

at this rate, it will be next season before I get to try out the new software I guess.

This boils down to dealer quality and training.

Ultimately SC is responsible to make sure dealers are trained and qualified to diagnose and service their products.


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[TXSurf4]

So.... can we work on then putting out some maintenance bulletins on it and start educating the dealers on the options / process? Like I said, I reached out and they seemed to know less than what is even offered here.. ? Trust me, I'd rather drop it off and have them do the work also..

I have been a die hard SC fan for years now.. but if I'm being totally honest, I'm really getting tired of chasing around fixes for my brand new boat all summer..

at this rate, it will be next season before I get to try out the new software I guess.

Look back in this thread and you will see pics of the USB connection. I know that other's with 2021s have removed the sub to get to it.

[Ironman10]

I spoke with sales at my dealer and they didn’t know. Spoke with service and he was sure that he could get it and have a quick install. I’m pretty close to my dealer, so I plan to bring it there next week.

For those that do choose to do it on their own, I did hunt for the USB cable today. I removed the sub and found it. Honestly, probably easiest way is access behind the screen. 4 screws and you’re there. Mine was black in a Makai.

https://uploads.tapatalk-cdn.com/20210827/213841bf307550aebc25243be9f42bb0.jpg


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[KiloRomeo]

Did mine on a 2021 Mojo. As others have said the hardest part was finding the USB..I removed the subwoofer, that was pretty easy. Pics earlier in the thread of what mine looked like.

The location of the USB on mine looks to be the same as Ironman10’s pic, but very difficult to find if coming in from the front seat. Looks like the screen removal might be easier.

[TXSurf4]

Just a heads up, we recommend that all software updates be done by your dealer. There's more to it than just updating the software, and it's dependent on many other factors to work correctly. You run the risk of bricking your boat by not allowing a certified tech to handle it. Basically, we do not recommend doing this yourself.


Just to echo what Mobius22 said previously in this thread, we at Skier’s Choice HIGHLY recommend that software updates be performed by dealers only. Especially with the 2022 software, there is much more to it than a simple software reflash. Certain components on your will not work correctly and you are at a risk of voiding your factory warranty. Please reach out to your dealers for specific information.


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Would either of you mind explaining what “more”there is to the update besides just updating the software that requires a dealer to perform it? Or what components will not work correctly if we do it our selves?

I think most of us here want to do the right thing and if having the dealer perform this is really needed to do and complete the job than most people will end up going that route. That being said for most of us this will be a pretty big inconvenience for something we could probably do ourselves, not to mention most of the dealers are booked out pretty far and have little to no knowledge about this. So a little more explanation might help to clarify why we need the dealer to perform this. (Most of us are pretty technician people and geek out on this stuff anyways so we appreciate the knowledge) TIA


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[brad460]

Would either of you mind explaining what “more”there is to the update besides just updating the software that requires a dealer to perform it? Or what components will not work correctly if we do it our selves?

I think most of us here want to do the right thing and if having the dealer perform this is really needed to do and complete the job than most people will end up going that route. That being said for most of us this will be a pretty big inconvenience for something we could probably do ourselves, not to mention most of the dealers are booked out pretty far and have little to no knowledge about this. So a little more explanation might help to clarify why we need the dealer to perform this. (Most of us are pretty technician people and geek out on this stuff anyways so we appreciate the knowledge) TIA


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As someone who works in an “engine” industry and programs components (ECUs, HMIs, etc) for customers often I can tell you the Skiers Choice guys position on this is 100% correct and in no way do they owe you an explanation on why.

You might be capable of plugging in a USB and properly updating the software, but 99% of boat owners are not capable of the most simple of tasks like this and it will certainly lead to bricking and other issues.

That being said, perhaps they should develop a “auto update” process similar to an iPhone that can be performed when connecting your boat to WiFi.

[zabooda]

I'm surprised at all the software fix is out there. It's a QA issue to make sure the right software gets installed on the right boat and performs the way it is supposed to. This is very important during the warrenty period. After that, your on your own anyway.

[TXSurf4]

As someone who works in an “engine” industry and programs components (ECUs, HMIs, etc) for customers often I can tell you the Skiers Choice guys position on this is 100% correct and in no way do they owe you an explanation on why.

You might be capable of plugging in a USB and properly updating the software, but 99% of boat owners are not capable of the most simple of tasks like this and it will certainly lead to bricking and other issues.

That being said, perhaps they should develop a “auto update” process similar to an iPhone that can be performed when connecting your boat to WiFi.

No one said that they “owed” us anything I just asked if they “would mind explaining” it to us. I figured on a forum where we discuss a lot of technical issues a simple explanation of what all we could expect if and when we take our boat to our dealer to have this done isn’t asking to much.


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[TXSurf4]

I'm surprised at all the software fix is out there. It's a QA issue to make sure the right software gets installed on the right boat and performs the way it is supposed to. This is very important during the warrenty period. After that, your on your own anyway.

It is out there every year [emoji2371] I have done it to my boat each year.


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[zabooda]

Just go to your dealer and explain you installed a bootleg copy and now you want to know what it does.

[brad460]

No one said that they “owed” us anything I just asked if they “would mind explaining” it to us. I figured on a forum where we discuss a lot of technical issues a simple explanation of what all we could expect if and when we take our boat to our dealer to have this done isn’t asking to much.


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Sorry- I came off a bit harsh there…my apologies.

Anyways, in my experience bricking is the number one issue when reprogramming an HMI (which is what Skiers Choice mentioned above).

[jcredible]

Anyone getting the following error while trying to engage Cruise on the new 2022 Software? It pops up and the boat won't get up to speed. You disable cruise, pop it back on....then it seems to work.

https://i.imgur.com/E92Irb3.jpg

It seems to happen when I don't ease into pulling up a rider more frequently. I have a paddlewheel setup.

Thanks!

[goose]

hey guys! Its me again, Matt Brown. I have been trying to keep up with this chain and I have noticed there are lots of confusion about some of the new 2022 Moomba software features. So to try and help, I will go back to my old "tips of the day" where hopefully I can give you guys some info in easily digestible sections. So, without further ado....

Random tips of the day (2022 Moomba software) - paddlewheel fault

In the post above, you will notice one of the new features is a new "paddlewheel fault". We call it that on our development pages in the software. As you can see, when this "fault" occurs, it shows up on the screen as a small icon on the bottom right that reads "Cruise disabled - No vessel speed". The reason we added this logic is because for 2022 ZeroOff is standard and the paddlewheel is optional. In the past, if you had ZeroOff then you still had paddlewheel as a backup if you lost GPS. However, without paddlewheel backup, we had to add logic in case you lost GPS. While very unlikely, if you did lose vessel speed and cruise was engaged, it might be possible for the engine to increase rpm to try and maintain a vessel speed that was not present. So, the way the new logic works is it is constantly monitoring rpm and vessel speed. The default settings are if the engine is on, and the RPM is going over 1800 and if the system sees a 0.0 speed for at least 50 milliseconds, then the system will turn off cruise, give you the popup and reduce RPM to 80% of the RPM that the engine is currently running. However, there are a few times when you might need to adjust these settings. For example, if you are running paddlewheel only, then it might be possible for the system to "lose signal" for 50 ms. That is a very fast period. If you have this popup, you might want to go into the development pages and adjust that setting from 50ms to 150 ms or maybe longer. Every paddlewheel is different but if you have to adjust it higher than 250ms (1/4 of a second), then you might need to replace your paddlewheel. Another situation that might not need adjustment, but rather education is if you turn on engine and immediately try to accelerate. The GPS puck is powered from the ignition circuit. So, it takes about 30 seconds from the time you turn key on for the GPS puck to lock in on speed. If you turn key on and immediately accelerate, it is possible that the system might not lock in GPS speed and in that case, it would not engage cruise because it sees 0.0. In that case, watching the screen can show you that. If you accelerate and the speed shows 0.0, then you are definitely going to get that popup. In that case, you might just need to wait a few seconds longer before you accelerate. The truth is you wouldn't want cruise to engage like that anyways. Not sure if you have ever seen this, but we have had that feedback before of the boat accelerates, then cruise takes over and the engine slows way down. That can happen for the same reason. If you accelerate with no speed, then speed kicks in, it can make the cruise feel very awkward for a little bit.

Ok, hope that helps. If you are not familiar with the "development pages", then ask your dealer for help. They can adjust these settings for you if necessary. In the next few days I will try to write up similar tips for "Leak detection" and "Autofill". These seem to be very confusing for some people but I think once you guys understand it, you will love these new features. Hope you guys and girls are having a great summer!!

[HFarr]

hey guys! Its me again, Matt Brown. I have been trying to keep up with this chain and I have noticed there are lots of confusion about some of the new 2022 Moomba software features. So to try and help, I will go back to my old "tips of the day" where hopefully I can give you guys some info in easily digestible sections. So, without further ado....

Random tips of the day (2022 Moomba software) - paddlewheel fault

In the post above, you will notice one of the new features is a new "paddlewheel fault". We call it that on our development pages in the software. As you can see, when this "fault" occurs, it shows up on the screen as a small icon on the bottom right that reads "Cruise disabled - No vessel speed". The reason we added this logic is because for 2022 ZeroOff is standard and the paddlewheel is optional. In the past, if you had ZeroOff then you still had paddlewheel as a backup if you lost GPS. However, without paddlewheel backup, we had to add logic in case you lost GPS. While very unlikely, if you did lose vessel speed and cruise was engaged, it might be possible for the engine to increase rpm to try and maintain a vessel speed that was not present. So, the way the new logic works is it is constantly monitoring rpm and vessel speed. The default settings are if the engine is on, and the RPM is going over 1800 and if the system sees a 0.0 speed for at least 50 milliseconds, then the system will turn off cruise, give you the popup and reduce RPM to 80% of the RPM that the engine is currently running. However, there are a few times when you might need to adjust these settings. For example, if you are running paddlewheel only, then it might be possible for the system to "lose signal" for 50 ms. That is a very fast period. If you have this popup, you might want to go into the development pages and adjust that setting from 50ms to 150 ms or maybe longer. Every paddlewheel is different but if you have to adjust it higher than 250ms (1/4 of a second), then you might need to replace your paddlewheel. Another situation that might not need adjustment, but rather education is if you turn on engine and immediately try to accelerate. The GPS puck is powered from the ignition circuit. So, it takes about 30 seconds from the time you turn key on for the GPS puck to lock in on speed. If you turn key on and immediately accelerate, it is possible that the system might not lock in GPS speed and in that case, it would not engage cruise because it sees 0.0. In that case, watching the screen can show you that. If you accelerate and the speed shows 0.0, then you are definitely going to get that popup. In that case, you might just need to wait a few seconds longer before you accelerate. The truth is you wouldn't want cruise to engage like that anyways. Not sure if you have ever seen this, but we have had that feedback before of the boat accelerates, then cruise takes over and the engine slows way down. That can happen for the same reason. If you accelerate with no speed, then speed kicks in, it can make the cruise feel very awkward for a little bit.

Ok, hope that helps. If you are not familiar with the "development pages", then ask your dealer for help. They can adjust these settings for you if necessary. In the next few days I will try to write up similar tips for "Leak detection" and "Autofill". These seem to be very confusing for some people but I think once you guys understand it, you will love these new features. Hope you guys and girls are having a great summer!!Wow man! Those are some great explanations. More to come on Leak detection and Autofill? I await to read it!!

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[Dank]

Hi All,

Are we to the point where dealers are ready / willing to install the 2022 Software on 2021 Boats? Green Light?

Getting conflicting info.. . I don't want to do it myself (for all the reasons mentioned in previous posts).. but also don't want to drive it all the way to the dealer to get the "blank stare" ... :)

..It's getting closer to the end of the season and I need to decide if we are going to wait until the end of the year.. or try to get it done now and test it out before the end of the season (which I really want to do).

Been having issues with my tabs not resetting, or otherwise somehow "losing" settings, even if I haven't changed anything. Hoping to have that looked at and get the software installed at the same time (who knows, maybe it will help).

Thanks in advance.

[parrothd]

Hi All,

Are we to the point where dealers are ready / willing to install the 2022 Software on 2021 Boats? Green Light?

Getting conflicting info.. . I don't want to do it myself (for all the reasons mentioned in previous posts).. but also don't want to drive it all the way to the dealer to get the "blank stare" ... :)

..It's getting closer to the end of the season and I need to decide if we are going to wait until the end of the year.. or try to get it done now and test it out before the end of the season (which I really want to do).

Been having issues with my tabs not resetting, or otherwise somehow "losing" settings, even if I haven't changed anything. Hoping to have that looked at and get the software installed at the same time (who knows, maybe it will help).

Thanks in advance.


Call the dealer, tell them moomba has a new software firmware for your boat and you would like them to contact skiers choice and download the new firmware. Ask them to let you know when they have downloaded it and you will bring the boat in to be updated. I just do my own, if it goes wrong play dumb..lol..It really is plug it in, turn boat off and on my boat 4inch screen I press and hold the center button to update.

[jcredible]

hey guys! Its me again, Matt Brown. I have been trying to keep up with this chain and I have noticed there are lots of confusion about some of the new 2022 Moomba software features. So to try and help, I will go back to my old "tips of the day" where hopefully I can give you guys some info in easily digestible sections. So, without further ado....

Random tips of the day (2022 Moomba software) - paddlewheel fault

In the post above, you will notice one of the new features is a new "paddlewheel fault". We call it that on our development pages in the software. As you can see, when this "fault" occurs, it shows up on the screen as a small icon on the bottom right that reads "Cruise disabled - No vessel speed". The reason we added this logic is because for 2022 ZeroOff is standard and the paddlewheel is optional. In the past, if you had ZeroOff then you still had paddlewheel as a backup if you lost GPS. However, without paddlewheel backup, we had to add logic in case you lost GPS. While very unlikely, if you did lose vessel speed and cruise was engaged, it might be possible for the engine to increase rpm to try and maintain a vessel speed that was not present. So, the way the new logic works is it is constantly monitoring rpm and vessel speed. The default settings are if the engine is on, and the RPM is going over 1800 and if the system sees a 0.0 speed for at least 50 milliseconds, then the system will turn off cruise, give you the popup and reduce RPM to 80% of the RPM that the engine is currently running. However, there are a few times when you might need to adjust these settings. For example, if you are running paddlewheel only, then it might be possible for the system to "lose signal" for 50 ms. That is a very fast period. If you have this popup, you might want to go into the development pages and adjust that setting from 50ms to 150 ms or maybe longer. Every paddlewheel is different but if you have to adjust it higher than 250ms (1/4 of a second), then you might need to replace your paddlewheel. Another situation that might not need adjustment, but rather education is if you turn on engine and immediately try to accelerate. The GPS puck is powered from the ignition circuit. So, it takes about 30 seconds from the time you turn key on for the GPS puck to lock in on speed. If you turn key on and immediately accelerate, it is possible that the system might not lock in GPS speed and in that case, it would not engage cruise because it sees 0.0. In that case, watching the screen can show you that. If you accelerate and the speed shows 0.0, then you are definitely going to get that popup. In that case, you might just need to wait a few seconds longer before you accelerate. The truth is you wouldn't want cruise to engage like that anyways. Not sure if you have ever seen this, but we have had that feedback before of the boat accelerates, then cruise takes over and the engine slows way down. That can happen for the same reason. If you accelerate with no speed, then speed kicks in, it can make the cruise feel very awkward for a little bit.

Ok, hope that helps. If you are not familiar with the "development pages", then ask your dealer for help. They can adjust these settings for you if necessary. In the next few days I will try to write up similar tips for "Leak detection" and "Autofill". These seem to be very confusing for some people but I think once you guys understand it, you will love these new features. Hope you guys and girls are having a great summer!!

So helpful Matt!! Thanks!

[MJHSupra]

Hi All,

Are we to the point where dealers are ready / willing to install the 2022 Software on 2021 Boats? Green Light?

Getting conflicting info.. . I don't want to do it myself (for all the reasons mentioned in previous posts).. but also don't want to drive it all the way to the dealer to get the "blank stare" ... :)

..It's getting closer to the end of the season and I need to decide if we are going to wait until the end of the year.. or try to get it done now and test it out before the end of the season (which I really want to do).

Been having issues with my tabs not resetting, or otherwise somehow "losing" settings, even if I haven't changed anything. Hoping to have that looked at and get the software installed at the same time (who knows, maybe it will help).

Thanks in advance.

Dealers “not in the know” or “pretending not to know” b/c they do not have time?

I heard about it reading a Wake9 post about a ballast video he is releasing about weight placement.

The Wake9 boat has been running the new software on their 2021. Robert was telling people to contact their dealers. I know he would not post this unless he had the green light from SC.

SC people are on this thread.


Sent from my iPhone using Tapatalk

[Ironman10]

hey guys! Its me again, Matt Brown. I have been trying to keep up with this chain and I have noticed there are lots of confusion about some of the new 2022 Moomba software features. So to try and help, I will go back to my old "tips of the day" where hopefully I can give you guys some info in easily digestible sections. So, without further ado....

Random tips of the day (2022 Moomba software) - paddlewheel fault

In the post above, you will notice one of the new features is a new "paddlewheel fault". We call it that on our development pages in the software. As you can see, when this "fault" occurs, it shows up on the screen as a small icon on the bottom right that reads "Cruise disabled - No vessel speed". The reason we added this logic is because for 2022 ZeroOff is standard and the paddlewheel is optional. In the past, if you had ZeroOff then you still had paddlewheel as a backup if you lost GPS. However, without paddlewheel backup, we had to add logic in case you lost GPS. While very unlikely, if you did lose vessel speed and cruise was engaged, it might be possible for the engine to increase rpm to try and maintain a vessel speed that was not present. So, the way the new logic works is it is constantly monitoring rpm and vessel speed. The default settings are if the engine is on, and the RPM is going over 1800 and if the system sees a 0.0 speed for at least 50 milliseconds, then the system will turn off cruise, give you the popup and reduce RPM to 80% of the RPM that the engine is currently running. However, there are a few times when you might need to adjust these settings. For example, if you are running paddlewheel only, then it might be possible for the system to "lose signal" for 50 ms. That is a very fast period. If you have this popup, you might want to go into the development pages and adjust that setting from 50ms to 150 ms or maybe longer. Every paddlewheel is different but if you have to adjust it higher than 250ms (1/4 of a second), then you might need to replace your paddlewheel. Another situation that might not need adjustment, but rather education is if you turn on engine and immediately try to accelerate. The GPS puck is powered from the ignition circuit. So, it takes about 30 seconds from the time you turn key on for the GPS puck to lock in on speed. If you turn key on and immediately accelerate, it is possible that the system might not lock in GPS speed and in that case, it would not engage cruise because it sees 0.0. In that case, watching the screen can show you that. If you accelerate and the speed shows 0.0, then you are definitely going to get that popup. In that case, you might just need to wait a few seconds longer before you accelerate. The truth is you wouldn't want cruise to engage like that anyways. Not sure if you have ever seen this, but we have had that feedback before of the boat accelerates, then cruise takes over and the engine slows way down. That can happen for the same reason. If you accelerate with no speed, then speed kicks in, it can make the cruise feel very awkward for a little bit.

Ok, hope that helps. If you are not familiar with the "development pages", then ask your dealer for help. They can adjust these settings for you if necessary. In the next few days I will try to write up similar tips for "Leak detection" and "Autofill". These seem to be very confusing for some people but I think once you guys understand it, you will love these new features. Hope you guys and girls are having a great summer!!

Always appreciate the education Matt! Knowing what the system is doing and why helps to maximize the fun.


Sent from my iPhone using Tapatalk

[goose]

Hey guys! Glad to hear that this info helps. As an fyi, we are also doing an education campaign with our dealers as we speak on this software. In their defense, the technology that we are developing on this software is light years ahead of what most of the people in the industry are doing. Most of our competitors do NOT have many sensors or software that are this complicated. Most do not allow you to reprogram older boats with new software. And most competitors do NOT allow you to adjust anything in your software. Maybe we are doing it wrong and maybe it is too complicated, but we don't really follow the norm of most of our competitors. At Moomba we have always really only focused on us and I don't see that changing.

As to the complexity of the software, I live and breathe this stuff, but for many dealers, this is just one of many thousands of things they have to keep up with and keep in mind that most dealers also carry multiple brands and type of boats. Unless the dealers really have dedicated sales men or technical experts on OUR brand, this information is pretty overwhelming and that is why some of you are getting the blank stares when you ask them about it. The truth is many people even in our own company also do not understand this stuff so that is why we are trying to help get everyone on the same page. It might take a while, but I ask that you be patient with our dealers and we will all get there eventually. Some maybe a little faster than others.

Also keep in mind that the truth is the majority of people that follow this forum are really more like the "1 percenters" that really want to know EVERYTHING there is about their boat. That is why the majority of you follow this forum, ask questions and help each other. I would go out on a limp and say that a high percentage of the people that post on here are engineers or technically minded people that love getting into the "weeds" when it comes to details and love knowing how this stuff works. That is also why I am trying to educate you guys as early as possible. I have told many of you this before in private messages, but I look at you guys like our brand ambassadors on this forum and in the market. If 10 of you guys or girls really understand this about as good as I do, then we now have 11 people (10 + me for those not following, hehehe) that understand it and that helps everyone understand it better. Again, the truth is several of you really do know more about some of the technical sides of your boats better than some of our dealers. But again, maybe you can help them learn as well. Not sure if that makes sense, but I see this like the old "pyramid schemes" but instead of selling stuff, we are educating everyone. I teach several of you. You teach several more. And eventually everyone understands it.

I guess to sum this one up it goes like this. I know some of you might be frustrated with some of the confusion from dealers or us. Can we load software, can we not? How come my dealer doesn't understand more about it? How come I am getting conflicting info. My request is please be patient. There is a lot of new info that has just recently been introduced. The world these days is stupid crazy. Our dealers are really struggling to get parts, take care of customers and deliver the boats that people have been waiting for all summer. I think the whole world needs a little break and more patience. But we will get through this. In the meantime, try and enjoy your family time on your boat. I will try to help with the software explanations. And it will get better. Or at least we all hope it does.... I should be posting the leak detection info shortly...

[Dank]

Thank you for all you do! Hope I wasn't coming across as being impatient. We appreciate all that you (and SC) do for us!!!

LOVE the new technology and that you are keeping us all on the cutting edge.






Hey guys! Glad to hear that this info helps. As an fyi, we are also doing an education campaign with our dealers as we speak on this software. In their defense, the technology that we are developing on this software is light years ahead of what most of the people in the industry are doing. Most of our competitors do NOT have many sensors or software that are this complicated. Most do not allow you to reprogram older boats with new software. And most competitors do NOT allow you to adjust anything in your software. Maybe we are doing it wrong and maybe it is too complicated, but we don't really follow the norm of most of our competitors. At Moomba we have always really only focused on us and I don't see that changing.

As to the complexity of the software, I live and breathe this stuff, but for many dealers, this is just one of many thousands of things they have to keep up with and keep in mind that most dealers also carry multiple brands and type of boats. Unless the dealers really have dedicated sales men or technical experts on OUR brand, this information is pretty overwhelming and that is why some of you are getting the blank stares when you ask them about it. The truth is many people even in our own company also do not understand this stuff so that is why we are trying to help get everyone on the same page. It might take a while, but I ask that you be patient with our dealers and we will all get there eventually. Some maybe a little faster than others.

Also keep in mind that the truth is the majority of people that follow this forum are really more like the "1 percenters" that really want to know EVERYTHING there is about their boat. That is why the majority of you follow this forum, ask questions and help each other. I would go out on a limp and say that a high percentage of the people that post on here are engineers or technically minded people that love getting into the "weeds" when it comes to details and love knowing how this stuff works. That is also why I am trying to educate you guys as early as possible. I have told many of you this before in private messages, but I look at you guys like our brand ambassadors on this forum and in the market. If 10 of you guys or girls really understand this about as good as I do, then we now have 11 people (10 + me for those not following, hehehe) that understand it and that helps everyone understand it better. Again, the truth is several of you really do know more about some of the technical sides of your boats better than some of our dealers. But again, maybe you can help them learn as well. Not sure if that makes sense, but I see this like the old "pyramid schemes" but instead of selling stuff, we are educating everyone. I teach several of you. You teach several more. And eventually everyone understands it.

I guess to sum this one up it goes like this. I know some of you might be frustrated with some of the confusion from dealers or us. Can we load software, can we not? How come my dealer doesn't understand more about it? How come I am getting conflicting info. My request is please be patient. There is a lot of new info that has just recently been introduced. The world these days is stupid crazy. Our dealers are really struggling to get parts, take care of customers and deliver the boats that people have been waiting for all summer. I think the whole world needs a little break and more patience. But we will get through this. In the meantime, try and enjoy your family time on your boat. I will try to help with the software explanations. And it will get better. Or at least we all hope it does.... I should be posting the leak detection info shortly...

[goose]

Thank you for all you do! Hope I wasn't coming across as being impatient. We appreciate all that you (and SC) do for us!!!

LOVE the new technology and that you are keeping us all on the cutting edge.

Hey Dank! My post was not intended or directed to anyone specific and I did NOT think you were being impatient. And honestly I probably got on my soap box a little too much. Sometimes I have a problem of writing too much and maybe my Covid frustrations came out a little on my post. haha. So I apologize about that. Bottom line is we are trying to help everyone get on the same page. And in the mean time I will try to keep you guys posted on what all the new stuff is doing. As you can probably tell, we are pretty excited about it!

[goose]

Random tips of the day – Leak detection

Another new feature in the 2022 Moomba software is what we call “leak detection”. As the name implies, this feature is to help determine if possible leaks are happening in the ballast system. But it actually does more than that. Let me explain a little more how it works. All the 2022 Moomba models now have a full length tube style ballast sensor on the rear ballast compartments. The tube is located in the rear of the boat and as the ballast fills in the bag, the water level rises in the tube sensor. The sensor then can tell exactly how much water is in the bag. “Leak detection” is mainly focused on the “filling” side of the system. We will discuss “Autofill” later and that really focuses more on the keeping the level at the same spot. As the system fills, the “Leak detection” feature is looking at 2 things. We call it “threshold” and “trigger”. The “threshold” is the ballast gauge % where the sensor starts looking for the “trigger”. That probably sounds confusing, so let’s try the default settings. The default settings are “threshold” of 50 and “trigger” of 1. So, when the ballast timers reach 50% of the fill time, the sensor looks to make sure it sees 1% of water in the tube. If it sees water, then it continues to fill with no problem. If it doesn’t, then it sends a popup saying possible leak in the ballast system. The first question might be why is the threshold so high? On some models, the tube sensor is actually located about 8 inches higher than the bottom of the bag and on some models the bags are over 100 inches long. So, it takes quite a while for the water in the bag to reach the bottom of the sensor. Some models the sensor is at the bottom of the bag, but for default reasons we made it for worst case.

Ok, that is how the software works. But lets dive into possible issues or times when you might see an “incorrect” leak detection warning. As I said, the software is actually looking at the percentage of the fill TIME. Unfortunately, even with all the sensors and logic, we still have to use timers for the ballast. As I said, some sensors are higher than the bag, some bags are not simple designs and have sections that raise higher than others, so just relying on the sensors would lead to very confusing ballast gauges. So, we use timers for the actual gauge number that is broadcast on the screen. A few years ago we introduced “ballast timer Autocalibration” so I will not discuss that here, but we are constantly working to try and get the timers accurate and we are constantly watching how you use your system and the timers automatically change based on that. However, if you reset the software and do not change the timers, then you will very likely get a leak detection warning on some models. The reason is because the default fill time on software reboot is 5 min 30 sec. Most models require closer to 7 minutes and if you happen to have a 3 pump system it might take over 10 minutes. So, if the boat really requires 3 minutes and 30 seconds before the sensor sees water, but your timers are set for 5 min 30 sec, then at 2 min 45 sec (50% of 5:30), it is likely that the sensor does not see water and will give the leak detection popup. In this case, if you just get your timers accurate, then that will probably correct the problem.

Another time that you might get the popup is if your ballast pump impellors are showing wear. Again, if you had the software working properly the “ballast timer Autocalibration” should see the increase time needed and auto update your timers, but again, if you reload software and don’t get time right, then you could get popup. However, this might also be a good thing because if you get this popup quite a bit, then it might mean you do need to change your impellors or something is not working properly with the filling side of your system. Hence one of the reasons why we added this software. If you are seeing this case, you can also get with your dealer and on the development pages, you can actually watch this software logic work. You can see the timers AND the sensors at the same time. Watching that can help you understand better how your system is actually performing and can either help you adjust ballast timers or threshold points or trigger points. Again, if none of that makes sense, get with your dealer.

Obviously another reason why you might get this popup is if you really do have a leak. While we have made big improvements on the bags and fittings, it is possible to have issues with bags or fittings. Again, if you had a leaking bag or fitting, then the sensor would not see water at the correct time in the sensor and you might get this popup. Again, if you do get this popup, simply check the bags and bilge area. If you have excess water, then you should investigate for possible leaks. If you don’t have water in the bilge, then check timers.

The last issue you might have is if you are loading 2022 software on a boat that does not have tube style sensors in the rear. Some of the older models only had flow sensors. In that case, you would obviously not see water in the sensor because the sensor is not present. In that case, you would need to get your dealers help to access the development page and you would want to adjust your threshold to 100. If you did that, it should basically turn this logic off and you should not have the popup anymore.

Ok, hope that helps. I am sure there is more to this logic, but I wanted to give you guys more info into how it works and why. We are also sharing this information again with our dealers so that hopefully if you do have questions, they have this same information and everyone can be on the same page.

I will try and send the Autofill side before the weekend.

[Cylee]

Can you tell us what year and models have the tube sensors vs. the flow? Would a 21 Kaiyen? I'm guessing it does based on how it currently operates and what the sensor looks like behind the panel in the lockers.
Thanks

[uniwarking]

For 2022 ZeroOff is standard and the paddlewheel is optional. In the past, if you had ZeroOff then you still had paddlewheel as a backup if you lost GPS. However, without paddlewheel backup, we had to add logic in case you lost GPS.

Hi Matt. First of all, thank you for providing detailed descriptions for all of us to benefit from. I'm eagerly awaiting the production of a '22 Mojo later this month (I'll actually be touring the factory on the 30th). It will be good to have all of this info as I dive into learning the new boat. One of your points gave me pause around the ZeroOff and paddle wheel. With the builder not yet updated and all of the changes 2021 to 2022 this is a little fuzzy. I submitted a build sheet to my dealer pre-2022 announcement and we'd selected the ZeroOff upgrade. In reading your note, is there an option to add the paddle wheel to ZeroOff for back up or is this a ZeroOff deduct?

I've requested a detailed build sheet from my dealer in addition to a list of options I'm currently not getting just to make sure I'm not missing anything else. Already figured out that I needed to add on chill tech and the optional sound deadening (on top of what is standard). Not knocking anyone here but it would be nice to know what was available in a model year prior to having to place your order... I know demand is super high right now and dealers are already taking orders for 23's!

[MJHSupra]

Not knocking anyone here but it would be nice to know what was available in a model year prior to having to place your order... I know demand is super high right now and dealers are already taking orders for 23's!

Your dealer did not know or show you want he selected in the computer?


Sent from my iPhone using Tapatalk

[uniwarking]

Your dealer did not know or show you want he selected in the computer?


Sent from my iPhone using Tapatalk

I got a detailed invoice when I put in a deposit which was before 2022 stuff was announced. I’ve asked for a few changes along the way as announcements came out (and even more as I learned from people on the forums, like the optional sound deadening). I’m just wanting to make sure I know what I’m getting and nothing was missed.


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[TXSurf4]

Sorry- I came off a bit harsh there…my apologies.

Anyways, in my experience bricking is the number one issue when reprogramming an HMI (which is what Skiers Choice mentioned above).

No worries man. I am not sensitive I know we are all on here for the love of boats.


Sent from my iPhone using Tapatalk

[TXSurf4]

Random tips of the day – Leak detection

Another new feature in the 2022 Moomba software is what we call “leak detection”. As the name implies, this feature is to help determine if possible leaks are happening in the ballast system. But it actually does more than that. Let me explain a little more how it works. All the 2022 Moomba models now have a full length tube style ballast sensor on the rear ballast compartments. The tube is located in the rear of the boat and as the ballast fills in the bag, the water level rises in the tube sensor. The sensor then can tell exactly how much water is in the bag. “Leak detection” is mainly focused on the “filling” side of the system. We will discuss “Autofill” later and that really focuses more on the keeping the level at the same spot. As the system fills, the “Leak detection” feature is looking at 2 things. We call it “threshold” and “trigger”. The “threshold” is the ballast gauge % where the sensor starts looking for the “trigger”. That probably sounds confusing, so let’s try the default settings. The default settings are “threshold” of 50 and “trigger” of 1. So, when the ballast timers reach 50% of the fill time, the sensor looks to make sure it sees 1% of water in the tube. If it sees water, then it continues to fill with no problem. If it doesn’t, then it sends a popup saying possible leak in the ballast system. The first question might be why is the threshold so high? On some models, the tube sensor is actually located about 8 inches higher than the bottom of the bag and on some models the bags are over 100 inches long. So, it takes quite a while for the water in the bag to reach the bottom of the sensor. Some models the sensor is at the bottom of the bag, but for default reasons we made it for worst case.

Ok, that is how the software works. But lets dive into possible issues or times when you might see an “incorrect” leak detection warning. As I said, the software is actually looking at the percentage of the fill TIME. Unfortunately, even with all the sensors and logic, we still have to use timers for the ballast. As I said, some sensors are higher than the bag, some bags are not simple designs and have sections that raise higher than others, so just relying on the sensors would lead to very confusing ballast gauges. So, we use timers for the actual gauge number that is broadcast on the screen. A few years ago we introduced “ballast timer Autocalibration” so I will not discuss that here, but we are constantly working to try and get the timers accurate and we are constantly watching how you use your system and the timers automatically change based on that. However, if you reset the software and do not change the timers, then you will very likely get a leak detection warning on some models. The reason is because the default fill time on software reboot is 5 min 30 sec. Most models require closer to 7 minutes and if you happen to have a 3 pump system it might take over 10 minutes. So, if the boat really requires 3 minutes and 30 seconds before the sensor sees water, but your timers are set for 5 min 30 sec, then at 2 min 45 sec (50% of 5:30), it is likely that the sensor does not see water and will give the leak detection popup. In this case, if you just get your timers accurate, then that will probably correct the problem.

Another time that you might get the popup is if your ballast pump impellors are showing wear. Again, if you had the software working properly the “ballast timer Autocalibration” should see the increase time needed and auto update your timers, but again, if you reload software and don’t get time right, then you could get popup. However, this might also be a good thing because if you get this popup quite a bit, then it might mean you do need to change your impellors or something is not working properly with the filling side of your system. Hence one of the reasons why we added this software. If you are seeing this case, you can also get with your dealer and on the development pages, you can actually watch this software logic work. You can see the timers AND the sensors at the same time. Watching that can help you understand better how your system is actually performing and can either help you adjust ballast timers or threshold points or trigger points. Again, if none of that makes sense, get with your dealer.

Obviously another reason why you might get this popup is if you really do have a leak. While we have made big improvements on the bags and fittings, it is possible to have issues with bags or fittings. Again, if you had a leaking bag or fitting, then the sensor would not see water at the correct time in the sensor and you might get this popup. Again, if you do get this popup, simply check the bags and bilge area. If you have excess water, then you should investigate for possible leaks. If you don’t have water in the bilge, then check timers.

The last issue you might have is if you are loading 2022 software on a boat that does not have tube style sensors in the rear. Some of the older models only had flow sensors. In that case, you would obviously not see water in the sensor because the sensor is not present. In that case, you would need to get your dealers help to access the development page and you would want to adjust your threshold to 100. If you did that, it should basically turn this logic off and you should not have the popup anymore.

Ok, hope that helps. I am sure there is more to this logic, but I wanted to give you guys more info into how it works and why. We are also sharing this information again with our dealers so that hopefully if you do have questions, they have this same information and everyone can be on the same page.

I will try and send the Autofill side before the weekend.

Glad to have all the technical info Matt, Thanks!


Sent from my iPhone using Tapatalk

[TXSurf4]

I got a detailed invoice when I put in a deposit which was before 2022 stuff was announced. I’ve asked for a few changes along the way as announcements came out (and even more as I learned from people on the forums, like the optional sound deadening). I’m just wanting to make sure I know what I’m getting and nothing was missed.


Sent from my iPhone using Tapatalk

I would give your dealer a call and go sit in front of their computer ASAP and go over every check box. That is what I did when we built ours. Your dealer should have no problem spending the time. You are spending the $ so make sure you get exactly what you want.


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[Dank]

Update on the 2022 software!!

Was able to install it last night - THANK YOU for all the advice here guys (and to SC for providing such awesome details!). Special thanks to the forum member who reached out and gave me the confidence do go for it. (You know who you are).. lol!

Zero pop ups or issues from the GPS, zero pop ups about the leak detection…. It went perfectly!

Have to say the new software is pretty slick!

We were cracking up about the “beginner” mode… lol.. “autowake is on”…. Haha

Best of all…. The wake plates resetting issue seems to have been resolved (well, it was rock solid all night last night, anyway)…. Super super happy.

One thing I noticed was the draft sensor was reading low - at the top of the mid section…. Although the wave was really good with just two (well, one while riding) in the boat. I’ll attribute that to I still need to pull all the lead out and recalibrate the inclinometer.

I may recall reading (maybe here?) the ability to save user / rider pre-sets …. But that may have just been a rumor, not a feature - I can’t remember. That would be awesome, but not really necessary, IMO. We generally set it and forget it.

Side note: I literally spent probably 40 minutes fumbling around under the dash from under the front seat and pulling the plastic panel under the dash out, last time and never found the USB cable.. pretty much gave up. Then, last night, my buddy sticks his hand under the dash (doesn’t remove anything, just that little hole under the dash ) and within 30 SECONDS. Pulls out the USB…. Unbelievable! He’s a legend. In fact, did it so quickly we had time to drive to the lake and drop it in for a lake test. Ha!!!

Other observations : Top speed was a solid 40 last night!?! Way faster than my max ever was?! Not that I care about speed, but kind of awesome.

So - that’s the update for now - I cannot thank everyone here enough!! Stoked!!

[goose]

Random tips of the day – Ballast Autofill

Another new feature in the 2022 Moomba software is what we call “ballast autofill”. Like I explained before, all the 2022 Moomba models now have a full length tube style ballast sensor. With that sensor we can now tell exactly where the water level is on the sensor REGARDLESS of what the gauge level displays. As most of you know, the water level does NOT actually stay full as you use the boat. There are multiple reasons why. One of those is air in the bag. When you first fill the bag, even if you got most of the air out of the bag, some air is trapped in the top of the bag. The air in the bag adds pressure to the system and actually causes the sensor to see full even if there is some air trapped in the top of the bag. All the rear bags actually have 2 if not more automatic vents on the bags. These vents have a water proof membrane that allows the air to slowly escape the bag without losing water. So, even if you fill the bag completely, with a little time, the air in the top of the bag is vented out leaking empty space for more water. Another reason why the level might drop is under hard accelerations. Sometimes some water will actually leak out the thru hull. And another reason is some water can actually drain out through the impellor on the ballast pump and drain out the bottom of the hull. Regardless how or where it goes, if you have used a boat very much, you will notice that if you start with a completely full looking bag at the beginning of the day, then after a little while there is capacity left in the bag. This is why we developed Autofill. As a disclaimer, this feature is mainly focused for those trying to keep their bags FULL the majority of the time. If you are a consumer that does NOT care about keeping it full, or prefer to have the bags less than full, then this might be a feature you would prefer to turn off or adjust to different settings level. We will discuss that later.

So how does the software work? Similar to leak detection where we have a threshold and trigger, this software feature is looking for a “trigger” and then a “target margin”. The default settings are a trigger of 15 and a target margin of 5. When you fill the ballast level lets say to 100%, then when the sensor actually sees full (lets say it saves 98% as full on the actual sensor), then the system assumes you want the sensor to stay full. So, it is constantly looking at the sensor value and if it sees a “trigger” of 15% less ballast on the sensor (83% sensor value), then it will go back and fill that compartment to within 5% of the target. So, it would fill that bag to within 93% on the sensor. And it will do this automatically. In this case, the gauge would always display 100% even though the truth is the ballast is not really 100% full all the time. You might hear the ballast pumps come on, but you might not. But, if you check your ballast levels, with Autofill on, you should notice that the bags should be full all the time and you should not have to be checking them or “topping them off” any longer.

Again, this works great if you are trying to maximize your ballast and truly keep it full all day. However, there are a few times when this might not actually be what you want. One of those is if you are using your ballast system close to full, but not all the way full. For example, lets say you want to run ballast at 90%. Maybe you have a few extra people and you don’t actually want the wave to be max capacity. Unfortunately the ballast sensors are not perfect. Because the sensors are located in the rear, when you accelerate, the water in the bags “slosh” back against the sensor and forces water up the sensor. We don’t have accelerations currently programmed in the software, so if the water sloshes up the sensor, the sensor actually thinks the bag is full and it can reprogram what it thinks your “new” full value is. So, maybe it had saved 80% as your desired ballast level. But when you slosh the water, now it sees 100%. Then when you stop, the water goes back to normal level of 80%, but it thinks you want it at 100%, so it will try and autofill back to 100%. Obviously this could be a problem. If you have Autowake on, when you take off, it would go back and drain water to reach dynamic state, that then restablishes your new fill level, but you can see where this “slosh” effect could create a short term nuisance. Some of you have probably seen that before when you take off and the ballast levels reset from 90% back to 100%. If you run the levels a lot lower (like below 80%), then the slosh effect should not apply, but if you find this to be an issue, you can get with your dealer and change the trigger level. In that case, you might want to reduce the trigger to 20%, maybe 25%.

We also realize that some people like automation and some do not. If you really just don’t like Autofill or the system filling on it’s own, you can also basically turn this feature off. In that case, again get with your dealer, but have them adjust trigger to 100. If you did that, then that basically turns the feature off all together.

Again, with Autowake we are trying to design the system so that it is adjustable to have a user interface for how you use your boat. We realize that there are many different types of users and that is why we have added these different features and allowed the customization based on how you like it. Later we will discuss the different screen interfaces, but as you learn more about how this software works, you can figure out which features you like, which you do not, and you can adjust your system accordingly. It is also possible that you might want to turn off some of the automation until you understand the system better. In any of these cases, we recommend you discuss with your dealer how you like to use your system and they should be able to help you get it dialed in exactly the way you like it.

I will try to post more next week. In the meantime, I hope everyone has a great long weekend!!!

[Dank]

Fantastic info!!! Thank you !!!

[haknslash]

So this is a 7” screen only update and that it’s only available for 2021+ boats?

[TXSurf4]

Random tips of the day – Ballast Autofill

Another new feature in the 2022 Moomba software is what we call “ballast autofill”. Like I explained before, all the 2022 Moomba models now have a full length tube style ballast sensor. With that sensor we can now tell exactly where the water level is on the sensor REGARDLESS of what the gauge level displays. As most of you know, the water level does NOT actually stay full as you use the boat. There are multiple reasons why. One of those is air in the bag. When you first fill the bag, even if you got most of the air out of the bag, some air is trapped in the top of the bag. The air in the bag adds pressure to the system and actually causes the sensor to see full even if there is some air trapped in the top of the bag. All the rear bags actually have 2 if not more automatic vents on the bags. These vents have a water proof membrane that allows the air to slowly escape the bag without losing water. So, even if you fill the bag completely, with a little time, the air in the top of the bag is vented out leaking empty space for more water. Another reason why the level might drop is under hard accelerations. Sometimes some water will actually leak out the thru hull. And another reason is some water can actually drain out through the impellor on the ballast pump and drain out the bottom of the hull. Regardless how or where it goes, if you have used a boat very much, you will notice that if you start with a completely full looking bag at the beginning of the day, then after a little while there is capacity left in the bag. This is why we developed Autofill. As a disclaimer, this feature is mainly focused for those trying to keep their bags FULL the majority of the time. If you are a consumer that does NOT care about keeping it full, or prefer to have the bags less than full, then this might be a feature you would prefer to turn off or adjust to different settings level. We will discuss that later.

So how does the software work? Similar to leak detection where we have a threshold and trigger, this software feature is looking for a “trigger” and then a “target margin”. The default settings are a trigger of 15 and a target margin of 5. When you fill the ballast level lets say to 100%, then when the sensor actually sees full (lets say it saves 98% as full on the actual sensor), then the system assumes you want the sensor to stay full. So, it is constantly looking at the sensor value and if it sees a “trigger” of 15% less ballast on the sensor (83% sensor value), then it will go back and fill that compartment to within 5% of the target. So, it would fill that bag to within 93% on the sensor. And it will do this automatically. In this case, the gauge would always display 100% even though the truth is the ballast is not really 100% full all the time. You might hear the ballast pumps come on, but you might not. But, if you check your ballast levels, with Autofill on, you should notice that the bags should be full all the time and you should not have to be checking them or “topping them off” any longer.

Again, this works great if you are trying to maximize your ballast and truly keep it full all day. However, there are a few times when this might not actually be what you want. One of those is if you are using your ballast system close to full, but not all the way full. For example, lets say you want to run ballast at 90%. Maybe you have a few extra people and you don’t actually want the wave to be max capacity. Unfortunately the ballast sensors are not perfect. Because the sensors are located in the rear, when you accelerate, the water in the bags “slosh” back against the sensor and forces water up the sensor. We don’t have accelerations currently programmed in the software, so if the water sloshes up the sensor, the sensor actually thinks the bag is full and it can reprogram what it thinks your “new” full value is. So, maybe it had saved 80% as your desired ballast level. But when you slosh the water, now it sees 100%. Then when you stop, the water goes back to normal level of 80%, but it thinks you want it at 100%, so it will try and autofill back to 100%. Obviously this could be a problem. If you have Autowake on, when you take off, it would go back and drain water to reach dynamic state, that then restablishes your new fill level, but you can see where this “slosh” effect could create a short term nuisance. Some of you have probably seen that before when you take off and the ballast levels reset from 90% back to 100%. If you run the levels a lot lower (like below 80%), then the slosh effect should not apply, but if you find this to be an issue, you can get with your dealer and change the trigger level. In that case, you might want to reduce the trigger to 20%, maybe 25%.

We also realize that some people like automation and some do not. If you really just don’t like Autofill or the system filling on it’s own, you can also basically turn this feature off. In that case, again get with your dealer, but have them adjust trigger to 100. If you did that, then that basically turns the feature off all together.

Again, with Autowake we are trying to design the system so that it is adjustable to have a user interface for how you use your boat. We realize that there are many different types of users and that is why we have added these different features and allowed the customization based on how you like it. Later we will discuss the different screen interfaces, but as you learn more about how this software works, you can figure out which features you like, which you do not, and you can adjust your system accordingly. It is also possible that you might want to turn off some of the automation until you understand the system better. In any of these cases, we recommend you discuss with your dealer how you like to use your system and they should be able to help you get it dialed in exactly the way you like it.

I will try to post more next week. In the meantime, I hope everyone has a great long weekend!!!

Great info and awesome feature!! Thanks for sharing.


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[uniwarking]

So, I did find out from my dealer that the paddle wheel is an option on the 2022’s. He was going to try and see if it could be added to my build later this month but it might be too late. I’m assuming at this point that this is an addition to the boat and not a deduct of the ZeroOff system, similar to how 2021’s were with the paddle wheel in base and the ZeroOff being an add. I would be interested in how the new hardware/software uses the inputs from both the GPS and paddle wheel sensors… and if it’s worth it to have both. I’ve seen it mentioned in the past that the paddle wheel just rides along if you have GPS option but I can’t imagine that to be the case if you’re paying for both sensors. Thanks in advance!


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[Dank]

Really enjoying the 2022 software and features! Wave has been consistent.. really long and rock solid… with autowake fully engaged the whole time. thanks again to everyone for your help and advice!

https://uploads.tapatalk-cdn.com/20210907/1f1284561e6f203d539867b576197ea1.jpg


https://uploads.tapatalk-cdn.com/20210907/17da6105bd5dee1ba2fca9529c04f236.jpg

[HFarr]

Awesome pictures!! That's a long wave!

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[TXSurf4]

So this is a 7” screen only update and that it’s only available for 2021+ boats?

I can say it definitely goes back to 2019. As far as the 4” screen I can’t say for sure but check out Parrothd’s post # 67. Maybe reach out to him and see what info he has on it.


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[jcredible]

I can confirm it works on the 2019 Mojo with a 7" screen. Once I updated I ran into a few areas to optimize it though:

1) Paddlewheel Fault - Adjusted the settings to 250ms vs standard 50ms as I don't have GPS currently.
a. This appears to have fixed this issue for me now that I have adjusted it.
2) Leak Detection - I had to disable this one at a setting of 99(no 100), as I have old flow sensor vs. tube.
3) Autofill - This one I noticed immediately when I upgraded and couldn't understand why i could hear my pumps intermittently running :) Matt's explanation then gave me an "ahah" moment. I adjusted the settings as the slosh affect was not allowing me to list the boat at ~85% for goofy waves....it kept filling it back up!

The adjustments at -10 and +10 based on ballast capacity appears to work well for my goofy wave too! (I think that was a 2021 setting though). Been super happy with how it has caused a positive impact on my goofy wave though!

[Emilware]

First of thanks to Matt Brown for all of the explanations.

Yesterday i installed the software on my 2021 mojo with Flow 3 and 7 inch screen. The install portion of the process when we’ll but I’m having an issues with the ballast. The rear bags never register the overflow. Even though they are completely full the red dot [emoji837] next to fill level never comes up. The front does but not the back. I guess there must be something wrong with the leak detection or auto fill setting. I read through this post front to back and I would like to make adjustments to auto fill but I have no idea how to get in to the development pages to adjust these settings.
My dealer has not idea how to get into that either. I though that it would be under dealer setting but the the only thing I get there is the selection for the boat model.

Can you tell me how to access these settings.?


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[Emilware]

https://uploads.tapatalk-cdn.com/20210912/be63297ea511e64d2dddfc1ed31be1ed.jpg
https://uploads.tapatalk-cdn.com/20210912/ccd0ce4a76da6c28f017d9509e9752b6.jpg
https://uploads.tapatalk-cdn.com/20210912/15c132767456fb7d0d3de02b3f1e0a71.jpg
https://uploads.tapatalk-cdn.com/20210912/861a9350b15737f933568f4b07668846.jpg

So I have to say these new screens and options in the 2022 software are awesome, but unfortunately my July 2021 build mojo continues to have an issue with the software not triggering overflow condition after registering a signal from rear overflow sensors.
Sensor value changes from 224 when tube is empty to 240 when the overflow tube is full, but only center triggers overflow causing the pump to stop.

Anyone else experiencing the same issue?


Btw,
I was running on two batteries with 14 V. Water was spilling over through overflow tubes, boat was running, ballast was reset,


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[Isaguel]

Any updates available for the Supra Vision system.? I'm just hoping for a fix for the Gopro connectivity issue.

[RUGER761]

Finally updated our software this weekend. Took all of 5 minutes, my usb port was super easy to find so that was a major plus. We took just a short trip out to test the new set up, so only 4 of us 2 being kids. With my son surfing autowake took care of everything but with me surfing it couldn't adjust the weight distribution to shape the wake vs my manual adjustments. Just need to add more people or more lead and it will be golden. The Autofill feature was working and checking the bags ensuring they were full. A big thanks to SC and Matt for letting us update the software!

[Jason1975]

I have a 2019 with the 7" screen and right now kind of scared to upgrade. Just curious if this software will be looking for things i don't have on my boat like leak detection and will end up screwing up what i already have.

[HFarr]

Finally updated our software this weekend. Took all of 5 minutes, my usb port was super easy to find so that was a major plus. We took just a short trip out to test the new set up, so only 4 of us 2 being kids. With my son surfing autowake took care of everything but with me surfing it couldn't adjust the weight distribution to shape the wake vs my manual adjustments. Just need to add more people or more lead and it will be golden. The Autofill feature was working and checking the bags ensuring they were full. A big thanks to SC and Matt for letting us update the software!Glad to hear all went well with you. I will probably be doing mine before long. Just haven't had the time, but shoot, 5 minutes is awesome!!!

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[RUGER761]

Glad to hear all went well with you. I will probably be doing mine before long. Just haven't had the time, but shoot, 5 minutes is awesome!!!

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Now I just need my normal crowd and a rider that will give me some time to make some adjustments. Might just have to throw them a beverage to chill while I make a few tweaks.

[TXSurf4]

I have a 2019 with the 7" screen and right now kind of scared to upgrade. Just curious if this software will be looking for things i don't have on my boat like leak detection and will end up screwing up what i already have.

What boat are you running? I wouldn't be scared as it seems like there are workarounds for the situation you mentioned above and others. Here is what Matt said in your situation:

"The last issue you might have is if you are loading 2022 software on a boat that does not have tube style sensors in the rear. Some of the older models only had flow sensors. In that case, you would obviously not see water in the sensor because the sensor is not present. In that case, you would need to get your dealers help to access the development page and you would want to adjust your threshold to 100. If you did that, it should basically turn this logic off and you should not have the popup anymore."

[Emilware]

Finally updated our software this weekend. Took all of 5 minutes, my usb port was super easy to find so that was a major plus. We took just a short trip out to test the new set up, so only 4 of us 2 being kids. With my son surfing autowake took care of everything but with me surfing it couldn't adjust the weight distribution to shape the wake vs my manual adjustments. Just need to add more people or more lead and it will be golden. The Autofill feature was working and checking the bags ensuring they were full. A big thanks to SC and Matt for letting us update the software!

RUGER761 I’m glad that all went well for you but I have to ask. Is the overflow getting activated for the rear bags?
The reason why I’m asking is because with my g6, 2 pump system per bag it would not shut off when it hit the overflow switch but it would continue to run until the timer turn the pumps off. This made my bags blow up like balloons.

What year and model is your boat? Do you have a single or double pump set up?


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[jnr4817]

How and why did you update the 4" screen with the 2022 software, isn't it designed for 7"? What all did it change for you? I have 2018 Mojo.

Thanks,


Call the dealer, tell them moomba has a new software firmware for your boat and you would like them to contact skiers choice and download the new firmware. Ask them to let you know when they have downloaded it and you will bring the boat in to be updated. I just do my own, if it goes wrong play dumb..lol..It really is plug it in, turn boat off and on my boat 4inch screen I press and hold the center button to update.

[RUGER761]

RUGER761 I’m glad that all went well for you but I have to ask. Is the overflow getting activated for the rear bags?
The reason why I’m asking is because with my g6, 2 pump system per bag it would not shut off when it hit the overflow switch but it would continue to run until the timer turn the pumps off. This made my bags blow up like balloons.

What year and model is your boat? Do you have a single or double pump set up?


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Mine shut off before the timers ran out when it triggered the flow sensors. Just barely heard water spilling out the vents. Same with the auto fill feature it would run just a moment until the sensors were triggered.

We have a 2021 Makai, G6 pumps, factory ballast bags.

[parrothd]

How and why did you update the 4" screen with the 2022 software, isn't it designed for 7"? What all did it change for you? I have 2018 Mojo.

Thanks,

There's updates for the 4in screens and 7in screens. It does some bug fixes, go home leveling, speed set points and options to show the ballast levels and autowake pitch roll numbers on the main screen.
https://photos.app.goo.gl/KNcdKaRvhXFcF8tR8

[parrothd]

Technically the latest updates for the 4in are 20200527..

[Jason1975]

What boat are you running? I wouldn't be scared as it seems like there are workarounds for the situation you mentioned above and others. Here is what Matt said in your situation:

"The last issue you might have is if you are loading 2022 software on a boat that does not have tube style sensors in the rear. Some of the older models only had flow sensors. In that case, you would obviously not see water in the sensor because the sensor is not present. In that case, you would need to get your dealers help to access the development page and you would want to adjust your threshold to 100. If you did that, it should basically turn this logic off and you should not have the popup anymore."

2019 Mondo with G3 pumps and upgraded rear bags (750's) with the 7 inch screen

[TXSurf4]

2019 Mondo with G3 pumps and upgraded rear bags (750's) with the 7 inch screen

Ya I am sure you will have to use the development pages to make some tweaks but I would say the benefits are worth it.

[Annette12]

Hello, I'm Annette, I wanna write book about my worldwide journey!

Also I'm an author of the essay at academized (https://essaysonline.org/academized-review/). Just know this writing service from inside out, so let me tell you that we really are the best. We check authors before we let them write for our clients, we strictly follow deadlines and never break them, our work always gets high marks.

[parrothd]

Ya I am sure you will have to use the development pages to make some tweaks but I would say the benefits are worth it.

You can always flash your original firmware back, go into the settings and get the version you have now, have the dealer download that as well. :)

[jcredible]

I have a 2019, and the updates are worth it from my lens. Dealing with a few early adopter issues, but worked through them based on Matt's feedback!

I would say do it!

[Bigs28]

Called my dealer several weeks ago about doing this. Said they could do it np. Dropped it off over 2 weeks ago. They called me and said i already had the most up to date software. I sent them pictures from mona's website of the 22 updated screens starting that no i don't because i don't have these screens.

They have no clue about the 22 update, how to do it, where to get it. Sad when i know more then the people that are paid to fix this stuff.

S.C. call Orlando nautiques (yes moomba dealer) and tell them about this since they don't seem to care to look into me telling them over and over there's an update.

Thanks

[larry_arizona]

Called my dealer several weeks ago about doing this. Said they could do it np. Dropped it off over 2 weeks ago. They called me and said i already had the most up to date software. I sent them pictures from mona's website of the 22 updated screens starting that no i don't because i don't have these screens.

They have no clue about the 22 update, how to do it, where to get it. Sad when i know more then the people that are paid to fix this stuff.

S.C. call Orlando nautiques (yes moomba dealer) and tell them about this since they don't seem to care to look into me telling them over and over there's an update.

Thanks

That is sad, but understandable. Is your dealer calling SC to figure it out for you?


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[Bigs28]

That is sad, but understandable. Is your dealer calling SC to figure it out for you?


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Ive told them to multiple times. The guy on the phone just says the tech said i already have the most up to date. Ive sent them pictures of the screens, links to this thread, links to moombas website, and they just keep saying the same thing.

This is why people try it themselves.

[larry_arizona]

Ive told them to multiple times. The guy on the phone just says the tech said i already have the most up to date. Ive sent them pictures of the screens, links to this thread, links to moombas website, and they just keep saying the same thing.

This is why people try it themselves.

Ahhhh, the “know it all” dealer tech. HA!!


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[HFarr]

Sounds to me like they don't really care. I bet if it was their bread and butter Nautique or Regal they would take the effort to make a phone call to the factory.

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[parrothd]

Sounds to me like they don't really care. I bet if it was their bread and butter Nautique or Regal they would take the effort to make a phone call to the factory.

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Go into the settings and see which version you currently have installed. On my boat it shows the filename which includes the date and other info but my boat is a different screen/software version.

[TXSurf4]

Ive told them to multiple times. The guy on the phone just says the tech said i already have the most up to date. Ive sent them pictures of the screens, links to this thread, links to moombas website, and they just keep saying the same thing.

This is why people try it themselves.

Doing it yourself is not hard. That being said tell them to turn on one of their 2022 Moombas and compare that screen to yours lol

[Dank]

The 2022 software is legit.

Install is a piece of cake (once you find the cable)….

Just DIY once you get it back from them.

[Bigs28]

Without naming names, one of the members here sent me the update with instructions on installing it. I forwarded that to my dealer and they installed it for me. Picked it up today and it's there. Only had about 20 minutes to play with it at home and it froze up once. Had to turn the boat off and back on. Hope this isn't a thing :(. Screens looked really good. I will play with them all weekend. I wish SC would come out with a video on the updated screens. :)

Thanks for everyone's help

[larry_arizona]

Without naming names, one of the members here sent me the update with instructions on installing it. I forwarded that to my dealer and they installed it for me. Picked it up today and it's there. Only had about 20 minutes to play with it at home and it froze up once. Had to turn the boat off and back on. Hope this isn't a thing :(. Screens looked really good. I will play with them all weekend. I wish SC would come out with a video on the updated screens. :)

Thanks for everyone's help

Would love to have seen your dealer techs reaction….lol


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[MJHSupra]

I wish SC would come out with a video on the updated screens. :)

Thanks for everyone's help

I bet someone will in the future, there is some cool stuff.

Sounds like SC is busy getting the online boat builder updated and working vs producing how-to videos.

That process was messy compared to previous years. Not sure it’s a big complaint point since the demand on boats is so high.


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[benny32]

Ive told them to multiple times. The guy on the phone just says the tech said i already have the most up to date. Ive sent them pictures of the screens, links to this thread, links to moombas website, and they just keep saying the same thing.

This is why people try it themselves.

I'm unfortunately getting this treatment from my dealer as well. I get that they are slammed doing winterizations but it's frustrating when they are trying to pretend as though this isn't a thing that is already out in the wild. I guess I'll do it myself but it's super annoying that I have to when it's already in the shop and I would be perfectly happy to just pay them to do it.

[htfit]

Technically the latest updates for the 4in are 20200527..

On the update for the 4" screen, did it pretty much just add the pitch and roll to the main screen? Or were there other updates? My main thing that is a nuisance having to program it everytime you want to view more then the selected 3 items. Would be nice to have 1 screen with all the info on it, hours, water temp, wake plate postion, rpm, etc and not have to choose 3.
Thanks!

[ktenan12]

Reading through some of these posts quickly it sounds like updating the software is something anyone can do at home in the garage? (Once the USB is located) I have a 2019 Craz which has never been updated. Does anyone have the ability to email me the update that I can download and install? My screen occasionally glitches and sometimes doesn't register the port side ballast bag draining. I'm hoping an update might fix those issues.
Thanks!

[jnr4817]

I’d love to update my 2018 Mojo with 4” screen as well. It’s never been updated either.