Boatmate trailer axle failure

[jeffandkaren]

I know there’s some other threads on this, but just a heads up if you own an 2008 or so Moomba. Our boat generally sits on a lift at our cabin and is only trailered to get winterized in the fall. I know it’s 12 years old, but it’s in perfect shape, stored indoors year round. We had the torsion axle fail, resulting in a $300 tow and close to $2000 with shipping for an axle replacement part. Worse yet it’s been 3 weeks and the part isn’t even in yet. I’ve been shopping a little for a new Moomba or Mastercraft, curious if there’s a better brand trailer or if you can trust a new Boatmate trailer?

[larry_arizona]

I will say the failures i have heard have all been 2008 vintage.


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[jmb]

I have a 2005. Had to replace mine in 2011.

[james yarosz]

I have a 2003,no problems yet.

[Branden967]

I have a 08 also. Is there anything we can do to prevent it from failure?

[duch17]

My 08 failed in 2015 and boatmate warrentied both axles just had to pay for installation.

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[jmb]

Makes me mad. They charged me for my axle and I replaced it myself. I didn't get any warranty

[jmb]

Not really other than replace the axle

[jeffandkaren]

I received nothing other then a snarky email response from Boatmate. Really disappointed with them. They suggested I didn’t maintain my trailer and it was my fault. There is no maintenance to perform on a torsion axle. My trailer is stored indoors year round, it’s so clean you could eat of it. It’s stays at our cabin and generally is only towed to take the boat to get winterized. Think they know they have a faulty and potentially dangerous part on that years trailer.

[larry_arizona]

I received nothing other then a snarky email response from Boatmate. Really disappointed with them. They suggested I didn’t maintain my trailer and it was my fault. There is no maintenance to perform on a torsion axle. My trailer is stored indoors year round, it’s so clean you could eat of it. It’s stays at our cabin and generally is only towed to take the boat to get winterized. Think they know they have a faulty and potentially dangerous part on that years trailer.

I wouldn’t get too upset about a $500 axle replacement on a 12 year old trailer.

You can swap it out yourself. Not that hard.

All said, in better economic times, a company may be more generous, but you are out of warranty. Companies are tight right now.


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[yearround]

I wouldn’t get too upset about a $500 axle replacement on a 12 year old trailer.

You can swap it out yourself. Not that hard.

All said, in better economic times, a company may be more generous, but you are out of warranty. Companies are tight right now.


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I had an 08 LSV. the torsion axle failed in about 2011. Boatmate shipped 2 axles to replace the one that failed and the one that did not fail yet. I replaced the failed axle my self (with help from someone who know stuff) the other axle never failed and i gave it to the dealer when i traded the 08 in for the 19.

my 19 spring axle had a hub failure that bent the spindle. Boatmate replaced the axle by shipping to my repair facility (i was out of the boat for 5 weeks, all of June+, boatmate is slow. I paid for the labor for repair. Boatmate has said they would cover the labor for the replacement. I submitted the receipts, etc. and the said it was in to accounting to pay me. I am still waiting for the check, since July 2. hmmm, I'm not to happy with Boatmate myself.

[jeffandkaren]

No it was a $340 tow and a $1600 part with shipping, plus took 7 weeks to arrive. All this for a known failure. Sorry I’m done with Moomba I guess, why get another Boatmate trailer and go through this agin, I can buy a Malibu or MasterCraft The trailer was unusable, you cannot find parts for it and “swap it out yourself” lol. This was on a trailer with under 5000 miles at most, it sits in a garage at a cabin while the boat is on a lift. These companies sold so many boats and trailers they couldn’t keep up this year. This plus installation it was half the price of a new trailer. Your delusional if you think it’s $500.