trevormcfar
08-29-2016, 11:57 PM
Hey guys,
Just a quick shout out to Exile and their customer service...
I had a 4 towers (7 inch cans - Hybrid set up) and they were starting to show their wear & tear... I was not happy with the original clamps (spray painted chrome I think...) which was chipping/pitting and the fading of the top part of the tower speakers, Not to mention a few of the "Exile" badges/stickers had fallen off.... Anyways, I called Donavan and explained what was going on and originally asked to purchase a few replacement parts... New clamps, new badges/stickers (as I was going to paint the cans over the winter)... Anyways, he indicated they do not make the 7 inch cans anymore and that the badges/stickers were not available. I was not happy and asked what my options were with Exile.... He talked to the manager, or someone higher up? and called me the next day.... He offered to buy back my old tower speakers (at a price I could not get on the open market) and gave me a hell of a deal on 4 new 9 inch cans! Further more, he discounted 6 interior speakers to replace my stock Kickers in the process... Needless to say, I agreed with the offer and a week later, he had all the speakers shipped and in my hands for install. Upon opening up the box, he threw in some great swag as well... About $250.00 worth according to their website...
Anyways, the clamps are now 100% stainless steel & I plan to keep the speakers out of the sun when not in use to help with the fading... Overall however, I cant beleive the difference the 9 inch cans make over my old 7 inch cans. They sound WAY better and I could not be happier. In addition, the interior set up also sounds much clearer and sharper than the stock Kickers...
Now I know there are other great brands out there, however, the service Donavan provided is second to none and I will not have any problems in recommending them to anyone who cares to listen :-)
Thank you to Donavan at Exile & their customer service... I am one happy customer...
Trevor.
Just a quick shout out to Exile and their customer service...
I had a 4 towers (7 inch cans - Hybrid set up) and they were starting to show their wear & tear... I was not happy with the original clamps (spray painted chrome I think...) which was chipping/pitting and the fading of the top part of the tower speakers, Not to mention a few of the "Exile" badges/stickers had fallen off.... Anyways, I called Donavan and explained what was going on and originally asked to purchase a few replacement parts... New clamps, new badges/stickers (as I was going to paint the cans over the winter)... Anyways, he indicated they do not make the 7 inch cans anymore and that the badges/stickers were not available. I was not happy and asked what my options were with Exile.... He talked to the manager, or someone higher up? and called me the next day.... He offered to buy back my old tower speakers (at a price I could not get on the open market) and gave me a hell of a deal on 4 new 9 inch cans! Further more, he discounted 6 interior speakers to replace my stock Kickers in the process... Needless to say, I agreed with the offer and a week later, he had all the speakers shipped and in my hands for install. Upon opening up the box, he threw in some great swag as well... About $250.00 worth according to their website...
Anyways, the clamps are now 100% stainless steel & I plan to keep the speakers out of the sun when not in use to help with the fading... Overall however, I cant beleive the difference the 9 inch cans make over my old 7 inch cans. They sound WAY better and I could not be happier. In addition, the interior set up also sounds much clearer and sharper than the stock Kickers...
Now I know there are other great brands out there, however, the service Donavan provided is second to none and I will not have any problems in recommending them to anyone who cares to listen :-)
Thank you to Donavan at Exile & their customer service... I am one happy customer...
Trevor.