Need a GoPro Expert...help

[11 Outback V]

I have a GoPro Hero and just bought a wifi bacpac combo w the remote. I have updated the Hero but I still cant get the remote to work the camera. Im ready to throw this thing in the ocean and never look back. I have tried all the support links on the web site and still nothing. If anybody has experience with this please feel free to help.
Thanks in advance.

[wolfeman131]

You sure you updated all the firmware?

Don't throw it out yet. We can test it with mine and see if it's your camera or remote.

[motosno963]

ill take it if you dont want it..just saying