pfiduccia
05-13-2005, 02:37 AM
hey everyone just wanted to voice another utter disappointment form moomba and the dealer i bought the boat from surfiside boat center tempe arizona. i have talked with the gm of that facility with customer service at skiers choice and even written letts with absolutly no success with getting somebody to take responsibility of a terrible service department. i hope that someone from skiers choice reads this
my latest issue came today when i called to see if my boat would be ready for the weekend and how much it is going to cost me. i decided to just bite the bullet and pay to get another engine put in the boat. i was in the GM's office 2 weeks ago after arguing for about an hour and him not willing to do anything i just said fine order a new engine. we agreed that the price for the engine would be about $2300 and the labor would be 10.5 hours at half price of $40/hr. Well today not really to my surprise the pricesx changed to total price went up almost $1000. whenn i asked the GM why so much difference he simply replied the cost are higher than what i anticipated. they never contacted me with this new figure and when i asked him why that was all he could say was they were to busy.
i am completly dissatisfied with the whole situation and will never again recomend anything that mooba has to do with.
my latest issue came today when i called to see if my boat would be ready for the weekend and how much it is going to cost me. i decided to just bite the bullet and pay to get another engine put in the boat. i was in the GM's office 2 weeks ago after arguing for about an hour and him not willing to do anything i just said fine order a new engine. we agreed that the price for the engine would be about $2300 and the labor would be 10.5 hours at half price of $40/hr. Well today not really to my surprise the pricesx changed to total price went up almost $1000. whenn i asked the GM why so much difference he simply replied the cost are higher than what i anticipated. they never contacted me with this new figure and when i asked him why that was all he could say was they were to busy.
i am completly dissatisfied with the whole situation and will never again recomend anything that mooba has to do with.