View Full Version : FINALLY!!! My boat is fixed...well kinda...

11-10-2010, 09:17 PM
As many of you will remember my boat was struck by another boat back in August (https://forum.moomba.com/showthread.php?t=12545).

Today I finally towed my boat back home. Active Water Sports did an AMAZING job on the fiberglass and gelcoat repair. From talking to Matt Radich (General Manager) and Cary (the glass guy) I found out that in order to rebuild the top deck that they had to cut out all the fiberglass in the damaged area and start from scratch. So they were literally building the top deck of the transom. I wish i had pics of the boat with the fiberglass removed. Since they couldn't build a mold to copy off a new 21v because it has a different top deck, Cary rebuilt it by eye-balling it from pics of a 21V sent to him from a buddy who has the same boat as me. When he rebuilt the swim platform brackets he added a thicker and wider piece of aluminum to give it extra support. I am very impressed with his work. His attention to detail is outstanding. He blended the blue gelcoat extremely well making it very hard to tell where he blended it at. From the time AWS was given the OK to start the repair of the fiberglass and gelcoat it took him approx 2 weeks (which included having to wait for the gelcoat to show up from SC and fixing the swim platform brackets). I was impressed at how quickly it went. AWS was done with their portion of the repair work at the end of the first week of October. Unfortunately SC was very slow at getting the ordered parts out to AWS. Monday everything that was ordered had finally finished coming in. ( It took 2 months after ordering the swim platform and its brackets to come in and 3 months the sun deck cushions and Supra logo to come in). But SC messed up on building the starboard sun deck cushion. They made it wrong so it will not close properly, but the boat is usable right now. Once AWS gets the new cushion in they are going to send someone out to swap it. I just hope that SC doesn't take another 3 months to build the cushion.

I would recommend AWS and their service department to anyone. They did an outstanding job. And did everything they could to make sure that I was happy. The even detailed my boat and fixed some of the scratches on it for me.

I am very dissatisfied with SC on there inability to get ordered items out in a timely fashion. Why give a build date time frame when you are just going to blow past it by 8 weeks?

Here are the before pics...

11-10-2010, 09:18 PM
And the after...

11-10-2010, 09:18 PM

11-11-2010, 08:33 AM
that came out nice

11-11-2010, 10:13 AM
That looks amazing! Congratulations on getting her back. It must feel good to have her back in your hands. If I were living in that area I would definately go to aws. Now, can you take her out on the water or is it getting too cold?

11-11-2010, 10:52 AM
Looks great. Hope you have a better season next year. Beautiful boat, by the way.

11-11-2010, 11:27 AM
moombahighrider - I'm hopefully going to take her out this weekend. The weather is getting colder and so is the water, but we are a few of the crazy people who will ride year round here. And I have a few lost hours on the boat to make up for.

kane- Thanks. I really hope that next season can not get worse then this one.

11-12-2010, 10:51 AM
great news nate.... i have to say that from the pics you show they did some very nice work!! Can't imagine the relief your feeling to finally get her back!!

I to have to chime in with the fact that i'm unimpressed with SC. for me it was their customer service line. Here we have a company that is selling tournament wakeboats worth a pile of money and from my experience if you have technical details there is only one person at SC awnsering questions!!!! Waiting 3-4 days for a call back in my opinion is unnaceptable! If i did that to my customers it wouldn't be long and i could go boating all day every day cause i'd be fired!!

I love my boat but if/when i get another one i don't think it will be a moomba just because of this! but that won't happen for quite a while..


james yarosz
11-12-2010, 06:31 PM
Looks Great!,btw nice looking truck!

11-12-2010, 11:03 PM
It's a major relief finally having it back home. I knew it was in good hands at AWS, but know I can atleast do some of the projects that I have been wanting to attack. Like finding out what is wrong with my sub amp.

I really do not understand the lack of customer service that comes from SC. But from what I have heard, they are better then some of the other manufactors.

James - Thanks, I like my truck alot. Just wish it was Tuxedo Black instead of Black, but they didn't have that option in 09.