sandm
06-23-2010, 09:31 AM
So I see many bashes here on skiers choice and their inability to answer the phones, so I figured I should share my experience yesterday.
Noticed that the screws that hold the seat down are coming out. the 4 at the front of the seat have all come out and the 2 down the side are working their way out. I have the seat and pedestal bolted to the floor. not sure why. so I called skiers to see what they would recommend and to make sure that I'm not going to cause any more damage with bigger/longer screws. I dialed the skiers number. got the answering system. picked the tech support option and got another answering system. I dialed one of the numbers and ended up getting Reed on the phone. he was very helpful and gave me the information and support I needed. I fixed the issue and life is all good :)
THANKS FOR THE HELP :)
Noticed that the screws that hold the seat down are coming out. the 4 at the front of the seat have all come out and the 2 down the side are working their way out. I have the seat and pedestal bolted to the floor. not sure why. so I called skiers to see what they would recommend and to make sure that I'm not going to cause any more damage with bigger/longer screws. I dialed the skiers number. got the answering system. picked the tech support option and got another answering system. I dialed one of the numbers and ended up getting Reed on the phone. he was very helpful and gave me the information and support I needed. I fixed the issue and life is all good :)
THANKS FOR THE HELP :)